Findrix

AI Rankings · Business phone systems and VoIP providers · Australia

Best business phone systems and VoIP providers in Australia, according to AI (October 2026)

We asked ChatGPT, Gemini and Google AI Mode 60 questions a buyer in Australia types when looking for business phone systems and VoIP providers. The engines named 179 companies in Australia. RingCentral is named most often, in 52% of answers, followed by Telstra (34%) and VoIPline Telecom (31%). 34 are named by all three engines.

The full list is below, ranked by how consistently each company is named.

  • 60 buyer questions
  • 180 answers read
  • 3 engines

All 179 companies AI names in Australia

Click a company to open its full report: every answer that names it, where it stands in each one, and the sites behind every rival. Mentioned is the share of answers that name the company: all 180, one engine’s 60 in the engine columns. Green marks that engine’s 3 most recommended. A crossed circle means it never named the company. Click a heading to sort.

Report
1RingCentralringcentral.com52%45%Most recommended53%Most recommended58%Most recommendedSee full report
2Telstratelstra.com.au34%38%37%28%See full report
3VoIPline Telecomvoipline.net.au31%30%33%Most recommended30%Most recommendedSee full report
4Zoom Phonezoom.com31%23%42%Most recommended27%See full report
5MaxoTelmaxo.com.au25%25%32%18%See full report
63CX3cx.cn23%30%Most recommended15%25%See full report
7Microsoft Teams Phonemicrosoft.com23%35%Most recommended25%10%See full report
8Dialpaddialpad.com17%10%18%23%See full report
9Aussie Broadbandaussiebroadband.com.au17%2%20%28%Most recommendedSee full report
10Optusoptus.com.au16%17%17%13%See full report

169 more companies below

11Aircallaircall.io15%8%15%22%See full report
12Crazytelcrazytel.com.au14%7%25%10%See full report
138x88x8.com12%22%3%12%See full report
14SIPcitysipcity.com.au12%17%10%10%See full report
15Uniden Voice over Cloudunidenvoice.com12%7%15%15%See full report
16Yealinkyealink.com.au11%2%18%12%See full report
17Vocusvocus.com.au10%3%18%8%See full report
18Nexgennexgen.com.au9%5%13%8%See full report
19Databox Solutionsdataboxsolutions.com.au8%22%3%See full report
20Vonexvonex.com.au7%8%3%10%See full report
21Telairtelair.com.au7%3%8%8%See full report
22Alltelalltel.com.au6%2%13%3%See full report
23Broadconnectbroadconnect.com.au6%10%2%5%See full report
24Click2Callclick2call.com.au6%13%2%2%See full report
25GoToConnectno website found6%3%13%See full report
26Siptalksiptalk.com.au5%10%3%2%See full report
27Grandstreamgrandstream.com4%8%5%See full report
28Symbiosymbio.global4%3%7%3%See full report
29IPVS Pty Ltdipvs.com.au4%12%See full report
30JustCalljustcall.io4%2%5%5%See full report
31SIP Connectsipconnect.com.au4%8%2%2%See full report
32Tronictronic.com.au4%7%2%3%See full report
33VOCPhonevocphone.com4%10%2%See full report
34Cisco Webex Contact Centerwebex.com3%5%5%See full report
35Australian Phone Companyaustralianphone.com.au3%5%3%See full report
36CloudTalkcloudtalk.io3%2%7%See full report
37Genesys Cloud CXgenesys.com3%3%2%3%See full report
38Goodtelgoodtel.com.au3%3%3%2%See full report
39Macquarie Telecommacquarietelecom.com3%8%See full report
40Smartcomsmartcombusiness.com3%7%2%See full report
41TPGtpg.com.au3%3%5%See full report
42VoIP Systemvoip-system.com.au3%3%2%3%See full report
43Aatrox Communicationsaatroxcommunications.com.au2%3%3%See full report
44Aussie VoIPaussievoip.com.au2%7%See full report
45Comsourcecomsource.com.au2%7%See full report
46Exetelexetel.com.au2%3%3%See full report
47innoTelinnotel.com.au2%7%See full report
48Spintelspintel.net.au2%3%3%See full report
49Superloopsuperloop.com2%2%2%3%See full report
50Yabbit by UPTIno website found2%7%See full report
51Breeze Connectbreezeconnect.com.au2%3%2%See full report
52C2 Communicationsc2communications.com.au2%5%See full report
53Com2 Communicationscom2.com.au2%2%3%See full report
54Comstelcomstel.com.au2%5%See full report
55ConnectCXconnectcx.com.au2%5%See full report
56FaktorTelno website found2%5%See full report
57Microsoft Teams Callingmicrosoftteamscalling.com2%2%3%See full report
58MOVOXmovox.com.au2%5%See full report
59MyNetFoneno website found2%3%2%See full report
60NetSIPnetsip.com.au2%2%2%2%See full report
61OntheNetonthenet.com.au2%3%2%See full report
62PBX Bluepbxblue.com.au2%5%See full report
63Polyno website found2%2%3%See full report
64Summit Internetsummitinternet.com.au2%3%2%See full report
65TelcoCentrictelcocentric.com.au2%3%2%See full report
66TelTelteltel.com.au2%2%3%See full report
67UCOMucom.com.au2%5%See full report
68Univoxunivox.com.au2%3%2%See full report
69Vodafonevodafone.com.au2%3%2%See full report
70WinBEATno website found2%2%2%2%See full report
71Alowarealoware.com1%3%See full report
72Anticlockwise Hosted PBXanticlockwise.com.au1%2%2%See full report
73Anywhere365no website found1%2%2%See full report
74Bluehubcloudbluehubcloud.com.au1%3%See full report
75Call Centralcallcentral.com.au1%3%See full report
76Callable CloudPhonecallable.com.au1%2%2%See full report
77CallPathcallpath.com.au1%2%2%See full report
78Cloud Voice Solutions Pty Ltdcloudvoicesolutions.com.au1%3%See full report
79Commandercommander.com.au1%2%2%See full report
80Dubberdubber.net1%2%2%See full report
81eCommsecomms.com.au1%2%2%See full report
82Enghouseenghouseinteractive.com1%2%2%See full report
83Five9five9.com1%3%See full report
84IGD solutionsigdsolutions.au1%3%See full report
85iiNetiinet.net.au1%2%2%See full report
86iPECS Cloudipecs.co.kr1%2%2%See full report
87Jet Interactivejetinteractive.com.au1%3%See full report
88Niche Telecommunicationsmyniche.au1%3%See full report
89OpenPhonequo.com1%3%See full report
90Ozetelozetel.com.au1%3%See full report
91PCONNECTpconnect.com.au1%3%See full report
92Pennytelpennytel.com.au1%2%2%See full report
93Plexus Communicationsplexuscomms.com.au1%2%2%See full report
94Podiumpodium.com.au1%3%See full report
95SipTelsiptel.net.au1%3%See full report
96Telcoworkstelcoworks.com1%3%See full report
97Telecateleca.com.au1%2%2%See full report
98Untangleduntangled.com.au1%3%See full report
99Veyceveyce.com.au1%3%See full report
100Wildixwildix.com1%2%2%See full report
101Zoiperzoiper.com1%2%2%See full report
102AAPTno website found1%2%See full report
103AI-Receptionai-reception.au1%2%See full report
104AiDialaidial.com.au1%2%See full report
105Alcatel-Lucental-enterprise.com1%2%See full report
106ARC VoIParcip.com.au1%2%See full report
107Arrow Voice & Dataarrowvoice.com.au1%2%See full report
108Bitflobitflo.com.au1%2%See full report
109BIZ-LYNX Technologybiz-lynx.com.au1%2%See full report
110Business 1300business1300.com.au1%2%See full report
111Business Phones Perthbusinessphonesperth.com1%2%See full report
112Bytewaybyteway.com.au1%2%See full report
113CallToolscalltools.com1%2%See full report
114Cloud Dial Predictive Dialerklozer.io1%2%See full report
115Cloud Phone Systemcloudphonesystem.au1%2%See full report
116CloudLinecloudline.com.au1%2%See full report
117Cloudnine Telecomcloudninetelecom.com.au1%2%See full report
118CloudPBX.com.aucloudpbx.com.au1%2%See full report
119Comms Groupno website found1%2%See full report
120Comsetcomset.com.au1%2%See full report
121Comvergencecomvergence.com.au1%2%See full report
122Concord ITconcordit.com.au1%2%See full report
123Content Gurucontentguru.com1%2%See full report
124CX IT Servicescxitservices.com.au1%2%See full report
125Datacomdatacom.com1%2%See full report
126Datatrek Phone Systems & ICT Supportno website found1%2%See full report
127Deliondelion.com.au1%2%See full report
128Dodono website found1%2%See full report
129eFaxefax.com.au1%2%See full report
130EnGeniusengeniustech.com.au1%2%See full report
131etherFAXno website found1%2%See full report
132Expert IT & Telcoexpertittelco.com.au1%2%See full report
133Fantelfantel.com.au1%2%See full report
134FireFlofireflo.au1%2%See full report
135Gridare Pty. Ltd.no website found1%2%See full report
136Harbour ITno website found1%2%See full report
137Hero Internetherointernet.com.au1%2%See full report
138Hosted Networkhostednetwork.com.au1%2%See full report
139HT Broadbandhtbroadband.com.au1%2%See full report
140Infiniti Telecommunicationsinfinititelecommunications.com.au1%2%See full report
141InScope ITinscopeit.com.au1%2%See full report
142Internodeon.net1%2%See full report
143IPscapeipscape.com1%2%See full report
144Linphoneno website found1%2%See full report
145Managed Networksmanagednetworks.com.au1%2%See full report
146Microsolvemicrosolve.com.au1%2%See full report
147Mitelmitel.com1%2%See full report
148More Telecommore.com.au1%2%See full report
149Necall Voice & Datanecall.wordpress.com1%2%See full report
150needtoknowcomms.com.auneedtoknowcomms.com.au1%2%See full report
151net2phoneno website found1%2%See full report
152NetCommno website found1%2%See full report
153NFONnfon.com1%2%See full report
154NumberBarnnumberbarn.com1%2%See full report
155OpenIQopeniq.com.au1%2%See full report
156Ozi Telecomozitelecom.com.au1%2%See full report
157Paxitelpaxitel.com1%2%See full report
158PCXComno website found1%2%See full report
159Premier Contact Pointpremiercontactpoint.com1%2%See full report
160Reach Telecomreachtelecom.com.au1%2%See full report
161Sedcom Business Phone Centreno website found1%2%See full report
162Skymeshskymesh.net.au1%2%See full report
163Smile Telsmiletel.com.au1%2%See full report
164Snomno website found1%2%See full report
165Southern Phone Companysouthernphone.com.au1%2%See full report
166Telco ICT Grouptelcoict.com.au1%2%See full report
167Telex Australiatelex.com.au1%2%See full report
168Telrextelrex.com.au1%2%See full report
169TrioPBXtriopbx.com1%2%See full report
170Twilio Australiatwilio.com1%2%See full report
171URL Networksurl.net.au1%2%See full report
172Voice-over.cloudvoice-over.cloud1%2%See full report
173VoiceStackvoicestack.com1%2%See full report
174VoIP Sydneytrikon.com.au1%2%See full report
175VOIP24voip24.com.au1%2%See full report
176VoIPTeleno website found1%2%See full report
177Vonage Business Communicationsvonage.com.au1%2%See full report
178Yeastaryeastar.com.au1%2%See full report
179Zero 3 Communicationszero3.net.au1%2%See full report

Every company AI named in Australia, ranked by how consistently it is named.

6 most recommended. 173 named. The rest not cited.

Not cited by AI? Start here.

See every answer that names a rival instead of you, and the fix for each.

Start free trial →7-day free trial, cancel anytime

Where AI gets its answers

Before an engine names a company, it reads the web. These are the sites each engine cited most in its 60 answers for Australia, by the share of answers citing them.

ChatGPT

128 domains · 955 links overall

SourceShareLinks
ringcentral.com32%
telstra.com.au20%
needtoknowcomms.com.au20%
microsoft.com15%
click2call.com.au13%
voipline.net.au13%
sipconnect.com.au12%
siptalk.com.au10%
kookaburracomms.com.au8%
8x8.com8%
Gemini

74 domains · 680 links overall

SourceShareLinks
voipline.net.au25%
au.pcmag.com17%
needtoknowcomms.com.au15%
podium.com.au12%
geeks2u.com.au10%
connectcx.com.au10%
databoxsolutions.com.au8%
maxo.com.au8%
unidenvoice.com7%
sipcity.com.au7%
Google AI Mode

71 domains · 402 links overall

SourceShareLinks
voipline.net.au25%
needtoknowcomms.com.au20%
unidenvoice.com12%
aussiebroadband.com.au8%
databoxsolutions.com.au7%
telair.com.au7%
sipcity.com.au7%
cloudphonesystem.au7%
au.pcmag.com7%
tronic.com.au7%

One thing stands out. ChatGPT cites company sites directly: ringcentral.com tops its list, so a company’s own pages decide whether it is named.

What to do with your row

Most recommendedTop 3 on an engine

Open your full report, then take the “Top 3 in AI answers” badge. It names the engine, it links back here, and it is free. Then keep the spot: Findrix tracks all three engines for your company and tells you when a rival moves in.

MentionedNamed, not recommended

Findrix shows you, answer by answer, who took the recommendation instead of you and which sites got them there. Your site becomes a numbered list of edits, and the next scan confirms each one.

Not namedMissing from all 180 answers

Findrix runs your buyers’ questions for your company and shows what AI says instead of you, with every wrong fact and the correction written for you.

Start free trial →Control your AI visibility · 7-day free trial · cancel anytime

What “Top 3 in AI answers” means

Top 3 in AI answers · Findrix AI Rankings · Gemini · Business phone systems and VoIP providers in Australia · October 2026Top 3 in AI answersFindrixBusiness phone systems and VoIP providers in AustraliaFindrix AI Rankings · Gemini · Oct 2026

A company gets the badge when it is in the top 3 on any single engine, by how many of that engine’s answers recommend it, not just name it. The badge names the engine, so a company can hold it on Gemini and not on ChatGPT. In Australia that is RingCentral, 3CX and Microsoft Teams Phone on ChatGPT. RingCentral, VoIPline Telecom and Zoom Phone on Gemini. RingCentral, VoIPline Telecom and Aussie Broadband on Google AI Mode. 9 badges, 6 companies. A badge holder confirms its website inside the report and puts the badge on its site, and it links back to this page.

The 60 questions we asked

Every company was measured against the same 60 questions, asked the way a buyer types them, with no company name in the question. Grouped by how the question is asked: four kinds.

Use case (the job is named)

12 questions
  • What phone system would suit a small insurance broking office in Australia?
  • What's the cheapest VoIP phone service in Australia for a sole trader who just wants a separate business number?
  • Our old PBX is on its last legs and we want cloud phones instead, which business phone systems and VoIP providers in Australia should we look at?

+ 9 more questions in this group.

Alternatives (excluding the well-known)

the question asks for options outside the market leaders8 questions
  • Besides the big telcos, which business phone systems and VoIP providers in Australia would suit a twelve person accounting firm?
  • Other than the big names, what cloud phone system would suit an architecture studio in Australia?
  • Name a few alternatives to the big telco phone systems for a small recruitment agency in Australia

+ 5 more questions in this group.

Criterion (price, reviews, support, integration)

a plain category question with one qualifier11 questions
  • What's an affordable voip service in Australia for a home-based bookkeeper who'd rather answer on a desk phone than her mobile?
  • Our front desk still sends faxes, so which hosted phone system providers in Australia can keep fax going when we ditch the old lines?
  • Which business phone systems and VoIP providers in Australia integrate properly with a CRM so calls get logged automatically?

+ 8 more questions in this group.

Other phrasing

29 questions
  • We're a ten person office and our old phones are dying, which business phone system would you recommend in Australia?
  • Which cloud pbx providers in Australia can replace the ageing PABX in a 40-room motel?
  • We've still got old landline handsets running off the NBN box, which voip providers in Australia can move us onto a proper internet phone system?

+ 26 more questions in this group.

How we measure

Each of the 60 questions was asked once to ChatGPT, Gemini and Google AI Mode in October 2026: 180 answers. We read every answer and record which companies it names. A company’s share is the part of answers that name it. Different spellings of one company are merged into one row.

Left out: companies outside Australia, and names that aren’t business phone systems and voip providers. A name AI gave without a website we could find is listed without a profile.

One run per question means a single answer moves a company at the bottom of the table by a point. Treat differences of 1 to 2% as noise and the top 20 as stable.

Full methodology →

Questions about this ranking

Why isn’t my company listed?

Either no engine named it in the 180 answers we read, or it was named and we could not match it to a website. Search the list above. If it was named, its full report is ready and you can add the website from there. If it was never named, Findrix shows what AI says when buyers ask about business phone systems and VoIP providers, which rivals it names instead, and a ranked list of fixes: the page, the edit, and the next scan ticks it off. It starts with the 7-day trial.

What is in the full report?

Everything we collected about the company: its position on each of ChatGPT, Gemini and Google AI Mode, recommended or only mentioned, its average position in the answer and what AI says about it word for word. It opens after a quick login, free, for anyone. The “Top 3 in AI answers” badge goes on the company’s site when any engine puts it in its top 3.

Why would I subscribe if I am already listed?

This page is one snapshot. Findrix is where you control and grow your AI visibility over time: your own question set, 60 to 180 questions by plan, tracked for you and your rivals. On every answer you see recommended, only mentioned, or a rival, and which sites earned that rival the spot. Wrong facts come with the correction email written for you. Your site becomes a numbered plan: which page, what to change, confirmed by the next scan. A PDF report for you and your team. It starts with the 7-day trial.

Can I correct or remove my company’s listing?

Use Request a correction at the bottom of the page: we check the change against the answers and fix the listing. Sign in with an email on the company’s domain to open its full report. For anything else, write to us there too and we will look at it against your website.

More AI rankings

Measured in October 2026: 60 questions x 3 engines x 1 run. Request a correction.