Findrix

Mental Health & Addiction Services · Australia

How visible is TELUS Health (formerly LifeWorks) in AI?

TELUS Health (formerly LifeWorks) is not in Gemini’s published top 20
for mental health & addiction services in Australia.

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Market
1
Country
1
AI answers
3,492
AI engines
4

01 · Market position

Where TELUS Health (formerly LifeWorks) shows up in AI

TELUS Health (formerly LifeWorks) is in a published top list in 1 Radar market across 1 country.
Data covers only the markets published in Findrix Radar.

Gemini
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#Market / CategoryCountryMention rate Share of the engine’s answers in the market that name the brandGeminiRankOpen
1Mental Health & Addiction ServicesAustraliaMeasured, not in top 20—

Source: Findrix research. Gemini, 53 published markets.

01 · Market position

How TELUS Health (formerly LifeWorks) compares in this market

See how TELUS Health (formerly LifeWorks) ranks against other brands on Gemini in the selected market.

1 market available
Gemini
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Market: Australia · Mental Health & Addiction Services
#BrandMention rate barMention rate Share of the engine’s answers in this market that name the brandGemini
1headspace13.1%
2Lifeline Australia12.0%
3Beyond Blue Support Service5.5%
4Kids Helpline5.5%
5Talked5.4%
6Lysn4.0%
7Turning Point3.2%
8ClickPsych3.2%
9Suicide Call Back Service2.7%
10Ramsay Mental Health2.5%

TELUS Health (formerly LifeWorks) is not in Gemini’s published top 20 in this market.

Source: Findrix research. Australia · Mental Health & Addiction Services, Gemini.
Measured Sep 2026.

02 · AI engine consensus

Does TELUS Health (formerly LifeWorks)’s position
change by AI engine?

See how TELUS Health (formerly LifeWorks)’s mention rate and rank vary across AI engines in the
selected market.

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Market: Australia · Mental Health & Addiction Services
AI engineMention rate Share of this engine’s answers in the market that name the brandMention rateRank Place among brands in this market on this engine
ChatGPT3.0%#7
GeminiNot in top 20—
Google AI Mode2.1%#14
PerplexityNot in top 20—

Source: Findrix research. 4 AI engines, each ranked on its own. Australia · Mental Health & Addiction Services.
Measured Sep 2026.

03 · Sources

Who shapes what AI says in mental health & addiction services?

Top sources cited in Gemini answers for this market — all answers, not only those naming TELUS Health (formerly LifeWorks).

Gemini
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Source: Findrix research. Top 10 of 849 domains cited in Gemini answers, Australia · Mental Health & Addiction Services. Measured Sep 2026.

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Frequently asked questions

What does this TELUS Health (formerly LifeWorks) AI visibility report measure?

How often each AI engine names TELUS Health (formerly LifeWorks) when buyers in Australia ask about mental health & addiction services, where TELUS Health (formerly LifeWorks) ranks against other brands in each Radar market it appears in, and which websites those engines cite in the market’s answers.

What does “mention rate” mean?

The share of an engine’s answers to a market’s buyer questions that name the brand. Each question is asked 3 times to each engine. It describes how often the engine names TELUS Health (formerly LifeWorks), not TELUS Health (formerly LifeWorks)’s position in the market itself.

How is TELUS Health (formerly LifeWorks)’s rank calculated?

Within one market and one engine, brands are sorted by mention rate; TELUS Health (formerly LifeWorks)’s place in that list is its rank. Every rate carries a 95% range, and when the ranges of two brands overlap, treat their ranks as tied rather than one ahead of the other.

Why does TELUS Health (formerly LifeWorks) rank differently across AI engines?

Each engine is trained on different data, reads different live sources and weighs them its own way. Radar measures and ranks every engine on its own and never averages them, so a gap between engines shows where TELUS Health (formerly LifeWorks) is visible and where it is missing.

Why does TELUS Health (formerly LifeWorks)’s visibility differ across markets?

Each market has its own buyer questions and its own set of competing brands, so the same brand earns a different rate in each. This page covers only the markets Radar has published; a market where the brand is not in any engine’s published top list is not shown.

What counts as a citation?

A link to a website that an engine shows as a source with its answer. The sources on this page are counted across all of the engine’s answers in the market, not only the answers that name this brand.

Why can AI mention TELUS Health (formerly LifeWorks) without citing its own website?

Engines recommend brands based on what other sites say about them. Associations, publishers, retailers and platforms are cited far more often than brand sites, so a brand can be named in an answer whose sources are all third-party pages.

How often is this data updated?

Every market is a dated measurement — the mental health & addiction services figures on this page were collected in Sep 2026. When a market is measured again, the numbers and the date on the page change together.