Findrix

How AI recommends brands
in Australia

Which brands ChatGPT, Gemini, Google AI Mode and Perplexity recommend across 27 AU markets, and which sources they rely on.

Markets
27
Questions
8,994
Answers
107,904
Citations
845,390

01 · Categories

Pick a category

27 measured AU markets in 9 categories. Open a category, or jump straight to a market. Leaders on ChatGPT.

ChatGPT

02 · Openings

Where it’s easiest
to break in

The lower the top-5 share, the weaker the leaders, and the easier it is
for a new brand to get named.

ChatGPT
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Market · top-5 share of mentionsTop-5 share
Marketing Software
Facial Skincare
Wealth Management & Financial Advice
Physical Therapy & Rehabilitation
Heating & Air Conditioning
Dermatology & Aesthetic Treatments
Sports Nutrition & Supplements
HR & Payroll Software
Plumbing Services
Sun Care & Tanning
Dental & Oral Care
Pet Food & Nutrition
Jewellery
Women's Everyday Fashion
Swimwear & Resortwear
Mortgages & Home Loans
Mental Health & Addiction Services
Pool & Spa Services
Activewear & Athletic Apparel
Solar & Battery Installation
Roofing
Electrical Services
Field Service Management Software
Pest & Wildlife Control
NDIS Providers
Personal Injury & Compensation Law
Family Law

Marketing Software is the most open market.On ChatGPT, the top 5 brands take 14% of mentions there, versus 88% in Family Law.

Source: Findrix research. Share of brand mentions captured by the top five brands on ChatGPT, Australia, measured Sep 2026.

03 · Sources

Most-cited domains across all 27 markets

The brands change from market to market, the sources barely do.

ChatGPT
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4 sites are cited in every market.ChatGPT cites google.com, youtube.com, instagram.com and reddit.com in all 27 AU markets it answers.

Source: Findrix research. Most-cited domains by ChatGPT, Australia, 27 markets, measured Sep 2026.

04 · Concentration

How concentrated each engine’s sources are

On Google AI Mode, 134 sites are half of everything it cites.

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Cumulative share of citations by number of top domains, %
Top domainsChatGPTGeminiGoogle AI ModePerplexity
12.8%14.1%15.1%2.9%
25%14.6%27.5%4.7%
36.5%15%28.7%5.6%
59.3%15.8%30.7%7%
1013.1%17.1%34.4%10.2%
2018.2%19.2%37.6%13.9%
3021.7%20.8%39.8%16.1%
5027.2%23.3%42.8%19.5%
10036.1%28.1%47.7%25.1%
20045.9%34.8%53.4%31.7%
30052%39.3%57.1%36.3%
50059.4%45.8%62.4%42.6%
100069.1%55.6%70.3%52%
200077.9%66.4%78.5%62.1%
300082.4%73.3%83.2%68.3%
500087.4%81.9%89%76%
1000092.9%92.7%95.9%86.2%
14176100%
18532100%
24472100%
29009100%
  • ChatGPT263of 29,009 domains
  • Gemini679of 18,532 domains
  • Google AI Mode134of 14,176 domains
  • Perplexity864of 24,472 domains

The steeper the curve, the shorter the list you have to be on. Perplexity needs 864 domains to reach the same half, so one brand page is a far smaller bet there.

Source: Findrix research. Cumulative share of each engine’s citations by number of domains, Australia, 27 markets, measured Sep 2026.

05 · Market context

AI search behaves
differently across countries.

AI engines cite different domains depending on the country.

ChatGPT
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The same engine. Different market.AI engines surface different sources in different countries.

Source: Findrix research. 10 most-cited ChatGPT domains in each country by share of its citations there, Australia and United States, measured Sep 2026.

Other countries

How we measure, and what the 95% range means

Frequently asked questions

What does this Australia AI Search report measure?

Which brands ChatGPT, Gemini, Google AI Mode and Perplexity name when AU buyers ask for recommendations, and which websites they cite in those answers. It covers 27 AU markets and 8,994 buyer questions — about 333 per market, each asked three times to each engine. Measured Sep 2026.

Which markets are included in the Australia dataset?

27 measured markets in 9 categories: Home Services, Healthcare, Finance & Insurance, Legal Services, Software, Fashion & Apparel, Beauty & Personal Care, Sports & Outdoors and Pets.

What does “mention rate” mean?

The share of a market’s questions where the engine names the brand in its answer. Every rate has a 95% range: when the ranges of two brands overlap, their ranks are not really different.

What counts as a citation?

A link or source the engine shows with its answer. We count each cited domain once per answer, so a site linked three times in one answer counts once.

Why can AI mention a brand without citing its website?

Engines usually build an answer from third-party pages — reviews, guides, forums, official bodies — and name the brands those pages recommend. The brand’s own site is often not among the sources at all.

Why do AI engines use different sources?

Each engine has its own search index, retrieval and ranking. In Australia, Perplexity spreads its citations widest — half of them go to 864 domains — while Google AI Mode puts half of its citations on just 134.

Why does AI source behavior differ between countries?

Engines prefer local sources: national regulators, local media and local retailers. The same category draws on different domains in the United States and in Australia, so visibility has to be measured country by country.

Where do the questions in this dataset come from?

They are written from how buyers search in each market — comparisons, “best for” questions, problems and price questions — and asked to every engine the same way.

How often is this data updated?

Each page shows the month it was measured; the numbers here are from Sep 2026. When a market is measured again, its page shows the new month and numbers.