Findrix
Findrix AU RankingsWho ChatGPT, Gemini and Google AI Mode recommend in Australia, by category and cityOpen the rankings →

Software in AI answers,
Australia

See which brands AI recommends across software markets, who shows up
across categories, and which sources shape those recommendations.

Markets
4
Top-20 brands
98
AI answers
4,797
AI engines
3

01 · Market landscape

How does AI visibility differ
across Software markets?

See which brands lead each Software market on ChatGPT and how many brands it ranks.

ChatGPT
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Leaders hold similar positions across Software markets.On ChatGPT, Xero appears in 96.5% of accounting & personal finance software answers; the lowest-rated leader, Salesforce, in 71.5% of marketing software answers.

Source: Findrix research. ChatGPT, 4 Software markets. Measured Oct 2026.

02 · Competitive landscape

Which brands show up across Software markets?

See which brands make ChatGPT’s top 20 in more than one Software market, and where their visibility is strongest.

ChatGPT
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#BrandMarkets in top 20Accounting & Personal Finance SoftwareHR & Payroll SoftwareField Service Management SoftwareMarketing Software
1Xero2/496.5%24.3%Not in top 20Not in top 20
2MYOB2/493.8%19.8%Not in top 20Not in top 20
3Employment Hero2/411.0%84.8%Not in top 20Not in top 20
4Oracle2/423.5%Not in top 20Not in top 2012.0%
5SAP2/49.8%18.8%Not in top 20Not in top 20
6simPRO1/4Not in top 20Not in top 2073.0%Not in top 20
7Salesforce1/4Not in top 20Not in top 20Not in top 2071.5%
8HubSpot1/4Not in top 20Not in top 20Not in top 2064.8%
9AroFlo1/4Not in top 20Not in top 2062.5%Not in top 20
10ServiceM81/4Not in top 20Not in top 2059.0%Not in top 20

Only a handful of brands travel across Software markets.5 of 75 top-20 brands on ChatGPT rank in more than one market; Xero ranks in 2 of 4.

Source: Findrix research. ChatGPT, 4 Software markets. Measured Oct 2026.

03 · Sources

Who shapes Software recommendations?

The domains ChatGPT cites most often across Software markets.

ChatGPT
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xero.com is ChatGPT’s most-cited Software source.It takes 4.0% of ChatGPT citations; the top 10 domains together take 22.6% of 3,560 cited domains.

Source: Findrix research. ChatGPT, 3,560 cited domains across 4 Software markets. Measured Oct 2026.

Radar · Software · AU

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Frequently asked questions

What does the Findrix Software report measure?

Which brands ChatGPT, Gemini and Google AI Mode name when buyers in Australia ask for software recommendations, and which sites those engines cite. It covers 4 Software markets, each measured on its own set of buyer questions in Oct 2026.

Which markets are included in the Software dataset?

4 Australia markets: accounting & personal finance software, field service management software, hr & payroll software and marketing software. Each has its own questions, brands and ranking.

What does “mention rate” mean?

The share of an engine’s answers to a market’s buyer questions that name the brand. Each question is asked once to each engine. Every rate carries a 95% range: when the ranges of two brands overlap, their ranks are not really different.

Why are rates shown for one engine at a time?

Each engine answers a different number of questions with its own sources, so its rates have their own denominator. Adding them up would compare unlike numbers — pick an engine to see its view of every market.

Why is a brand’s cell empty in a market?

The table shows each engine’s published top 20 per market. An empty cell means the brand is not in that top 20 — it may still be named, just less often than the brands above it.

Can I compare mention rates across different markets?

Only with care. Every market has its own question set and its own number of competing brands, so a lower rate in a crowded market can be a stronger position than a higher rate in a concentrated one. Compare brands within a market; across markets, compare places, not rates.

Where do the questions in this dataset come from?

From the way people actually shop each category: recommendation, comparison and problem-first questions, 400 per market. The set is fixed for a measurement, so every brand in a market is judged on the same questions.

How often is the data updated?

Every market is a dated measurement — the Software figures on this page were collected in Oct 2026. We re-measure markets and add new ones over time; the date on the page always tells you which run you are looking at.

How can I find my brand in the Software report?

Type your full brand name into the search at the top of this page — it is an exact match across every brand in our published top 20s. Not there yet? Start a free trial and we will measure your brand in your own market.