Findrix

Finance & Insurance in AI answers,
Australia

See which brands AI recommends across finance & insurance markets, who shows up
across categories, and which sources shape those recommendations.

Markets
2
Top-20 brands
52
AI answers
8,388
AI engines
4

01 · Market landscape

How does AI visibility differ
across Finance & Insurance markets?

See which brands lead each Finance & Insurance market on ChatGPT and how many brands it ranks.

ChatGPT
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#MarketMost named brandLeader’s mention rateBrandsOpen
1Mortgages & Home LoansCommonwealth Bank28.5%30
2Wealth Management & Financial AdviceCommBank6.2%44

Finance & Insurance markets have very different levels of concentration.On ChatGPT, Commonwealth Bank appears in 28.5% of mortgages & home loans answers; the lowest-rated leader, CommBank, in 6.2% of wealth management & financial advice answers.

Source: Findrix research. ChatGPT, 2 Finance & Insurance markets. Measured Sep 2026.

02 · Competitive landscape

Which brands show up across Finance & Insurance markets?

See which brands make ChatGPT’s top 20 in more than one Finance & Insurance market, and where their visibility is strongest.

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#BrandMarkets in top 20Mortgages & Home LoansWealth Management & Financial Advice
1Commonwealth Bank1/228.5%Not in top 20
2Westpac1/220.9%Not in top 20
3ANZ1/219.1%Not in top 20
4NAB1/215.7%Not in top 20
5Liberty Financial1/215.4%Not in top 20
6Pepper Money1/210.4%Not in top 20
7Resimac1/210.2%Not in top 20
8La Trobe Financial1/28.9%Not in top 20
9Bluestone Home Loans1/27.3%Not in top 20
10Macquarie Bank1/27.1%Not in top 20

No brand makes the top 20 of more than one Finance & Insurance market.On ChatGPT, every one of the 40 top-20 brands is specific to its market.

Source: Findrix research. ChatGPT, 2 Finance & Insurance markets. Measured Sep 2026.

03 · Sources

Who shapes Finance & Insurance recommendations?

The domains ChatGPT cites most often across Finance & Insurance markets.

ChatGPT
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ato.gov.au is ChatGPT’s most-cited Finance & Insurance source.It takes 5.4% of ChatGPT citations; the top 10 domains together take 31.0% of 3,291 cited domains.

Source: Findrix research. ChatGPT, 3,291 cited domains across 2 Finance & Insurance markets. Measured Sep 2026.

Frequently asked questions

What does the Findrix Finance & Insurance report measure?

Which brands ChatGPT, Gemini, Google AI Mode and Perplexity name when buyers in Australia ask for finance & insurance recommendations, and which sites those engines cite. It covers 2 Finance & Insurance markets, each measured on its own set of buyer questions in Sep 2026.

Which markets are included in the Finance & Insurance dataset?

2 Australia markets: mortgages & home loans and wealth management & financial advice. Each has its own questions, brands and ranking.

What does “mention rate” mean?

The share of buyer questions where an engine names the brand. Each question is asked 3 times to each engine. Every rate carries a 95% range: when the ranges of two brands overlap, their ranks are not really different.

Why are rates shown for one engine at a time?

Each engine answers a different number of questions with its own sources, so its rates have their own denominator. Adding them up would compare unlike numbers — pick an engine to see its view of every market.

Why is a brand’s cell empty in a market?

The table shows each engine’s published top 20 per market. An empty cell means the brand is not in that top 20 — it may still be named, just less often than the brands above it.

Can I compare mention rates across different markets?

Only with care. Every market has its own question set and its own number of competing brands, so a lower rate in a crowded market can be a stronger position than a higher rate in a concentrated one. Compare brands within a market; across markets, compare places, not rates.

Where do the questions in this dataset come from?

From the way people actually shop each category: recommendation, comparison and problem-first questions, 334–365 per market. The set is fixed for a measurement, so every brand in a market is judged on the same questions.

How often is the data updated?

Every market is a dated measurement — the Finance & Insurance figures on this page were collected in Sep 2026. We re-measure markets and add new ones over time; the date on the page always tells you which run you are looking at.

How can I find my brand in the Finance & Insurance report?

Type your full brand name into the search at the top of this page — it is an exact match across every brand in our published top 20s. Not there yet? Start a free trial and we will measure your brand in your own market.