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ItalianoWhich psychiatric care services brands
AI recommends in Australia
Brands ranked by mention rate on ChatGPT, Gemini and Google AI Mode
- Brands
- 66
- Questions
- 400
- Answers
- 1,200
- AI engines
- 3
01 · Brand leader
Top 10 brands by mention rate
One brand dominates the category.
The rest of the market is fragmented.
Leader out of scale — EACH, 40.5%. That is 3× the runner-up Lifeline at 12.0%. On a linear scale every other bar would collapse to nothing, so the bars use a square-root scale.
| # | Brand | Mention rate Share of questions where ChatGPT names the brand | Share of voice The brand’s share of all brand mentions in the engine’s answers | 95% range The interval the true mention rate most likely falls in | In top 20 of The brand’s place inside each engine’s own top 20 |
|---|---|---|---|---|---|
| 11 | EACH | 40.5% | 42.8% | 35.7–45.3 | ChatGPT1Gemini10Google AI Mode10 |
| 22–4 | Lifeline | 12.0% | 8.4% | 8.8–15.2 | ChatGPT2Gemini4Google AI Mode5 |
| 32–8 | headspace | 9.0% | 7.2% | 6.6–12.2 | ChatGPT3Gemini5Google AI Mode4 |
| 42–12 | Ramsay Health Care | 6.5% | 3.6% | 4.5–9.4 | ChatGPT4Gemini3Google AI Mode2 |
| 53–14 | Perth Clinic | 5.8% | 3.8% | 3.9–8.5 | ChatGPT5 |
| 63–14 | The Sydney Clinic | 5.8% | 3.5% | 3.9–8.5 | ChatGPT6 |
| 73–14 | Dokotela | 5.3% | 4.9% | 3.5–7.9 | ChatGPT7Gemini9Google AI Mode16 |
| 83–20 | Ramsay Mental Health | 4.5% | 2.6% | 2.9–7.0 | ChatGPT8Gemini2Google AI Mode1 |
| 94–20 | Orygen | 3.8% | 2.4% | 2.3–6.1 | ChatGPT9Gemini20Google AI Mode13 |
| 104–20 | Healthscope | 3.5% | 1.2% | 2.1–5.8 | ChatGPT10Gemini1Google AI Mode3 |
| 114–20 | Delmont Private Hospital | 3.3% | 1.7% | 1.9–5.5 | ChatGPT11 |
| 124–20 | Neami National | 2.8% | 1.6% | 1.5–4.9 | ChatGPT12Gemini17Google AI Mode20 |
| 135–20 | Aurora Healthcare | 2.0% | 0.7% | 1.0–3.9 | ChatGPT13Gemini8Google AI Mode7 |
| 145–20 | South Coast Private Hospital | 2.0% | 1.5% | 1.0–3.9 | ChatGPT14 |
| 158–20 | Belmont Private Hospital | 1.5% | 0.7% | 0.7–3.2 | ChatGPT15Gemini16Google AI Mode14 |
| 168–20 | Fluence Clinic | 1.5% | 1.0% | 0.7–3.2 | ChatGPT16Google AI Mode19 |
| 178–20 | HelloDoc | 1.5% | 1.1% | 0.7–3.2 | ChatGPT17Gemini19 |
| 188–20 | Marian Centre | 1.5% | 0.4% | 0.7–3.2 | ChatGPT18 |
| 198–20 | Mind Australia | 1.5% | 0.5% | 0.7–3.2 | ChatGPT19Gemini14Google AI Mode15 |
| 208–20 | NSW Health Mental Health | 1.5% | 1.7% | 0.7–3.2 | ChatGPT20 |
02 · Engine consensus
Where each brand ranks
inside every engine’s top 10
There is no single AI top 10.
Only 6 of 14 brands rank in the top 10 of all 3 engines.
| Brand | ChatGPT | Gemini | Google AI Mode | Perplexity | In top 10 of |
|---|---|---|---|---|---|
| Ramsay Health Care | 4 | 3 | 2 | n/a | ChatGPTGeminiGoogle AI Mode |
| Ramsay Mental Health | 8 | 2 | 1 | n/a | ChatGPTGeminiGoogle AI Mode |
| Lifeline | 2 | 4 | 5 | n/a | ChatGPTGeminiGoogle AI Mode |
| headspace | 3 | 5 | 4 | n/a | ChatGPTGeminiGoogle AI Mode |
| Healthscope | 10 | 1 | 3 | n/a | ChatGPTGeminiGoogle AI Mode |
| EACH | 1 | 10 | 10 | n/a | ChatGPTGeminiGoogle AI Mode |
| Healthe Care | – | 6 | 6 | n/a | GeminiGoogle AI Mode |
| Aurora Healthcare | – | 8 | 7 | n/a | GeminiGoogle AI Mode |
| Dokotela | 7 | 9 | – | n/a | ChatGPTGemini |
| Beyond Blue | – | 7 | 9 | n/a | GeminiGoogle AI Mode |
| Perth Clinic | 5 | – | – | n/a | ChatGPT |
| The Sydney Clinic | 6 | – | – | n/a | ChatGPT |
| St John of God Health Care | – | – | 8 | n/a | Google AI Mode |
| Orygen | 9 | – | – | n/a | ChatGPT |
Rank inside each engine’s own top 10 · a dash means the brand is not in that engine’s top 10 · n/a — the engine gave too few answers here to publish a ranking.
The rest depend on which engine the buyer opens — so a rank from a single engine is not a market position.
Source: Findrix's research. Where each brand ranks inside every engine's top 10, psychiatric care services, Australia.
03 · Most cited domains
Which sites each engine cites, and
how much of its answers they carry
| Domain | ChatGPT | Gemini | Google AI Mode | Perplexity |
|---|---|---|---|---|
| nsw.gov.au | 7.8% | 1.5% | 2.3% | n/a |
| health.gov.au | 5.7% | 1.3% | 1.9% | n/a |
| ndis.gov.au | 5.0% | 1.9% | 3.3% | n/a |
| healthdirect.gov.au | 4.7% | 3.0% | 1.8% | n/a |
| ramsaymentalhealth.com.au | 1.3% | 3.6% | 4.6% | n/a |
| google.com | 4.0% | – | 4.1% | n/a |
| ranzcp.org | 3.0% | 1.1% | 3.8% | n/a |
| medicarementalhealth.gov.au | 2.6% | 1.1% | 0.8% | n/a |
| metapsychiatryclinic.com.au | 0.2% | 2.4% | 1.8% | n/a |
| lionheartclinic.com.au | 0.4% | 2.3% | 0.8% | n/a |
| telecare.com.au | 0.1% | 1.9% | – | n/a |
| health.vic.gov.au | 1.8% | 1× | 1.7% | n/a |
04 · The questions we asked
400 buyer questions, each
asked once per engine
General requests and requests with a specific use case, audience, selection criterion or problem.
| Question type | Questions |
|---|---|
| General questions | 6 |
| Use case | 209 |
| Audience | 20 |
| Selection criteria | 120 |
| Problem to solve | 45 |
By question type
Examples · General questions
“what are the best psychiatric care providers in Australia?”
“what are the top-rated psychiatric care providers in Australia?”
Examples · Use case
“what are the best psychiatric care providers for a GP referral specifically requesting an adult ADHD assessment in Australia?”
“what are the best psychiatric care providers for a paediatrician handover for complex psychotropic medication management in Australia?”
Examples · Audience
“which psychiatric care providers are best for patients needing private inpatient psychiatric hospital admission in Australia?”
“which psychiatric care providers are best for adults seeking late-diagnosis neurodiversity assessments in Australia?”
Examples · Selection criteria
“how do psychiatric care providers compare on clear out-of-pocket costs after Medicare rebates in Australia?”
“how do psychiatric care providers compare on initial appointment wait times under two months in Australia?”
Examples · Problem to solve
“I'm dealing with ADHD prescribing delayed by required state authorisation paperwork in Australia. Which psychiatric care providers should I look at?”
“I'm dealing with confusing funding rules for psychiatric consultations and disability support in Australia. Which psychiatric care providers should I look at?”
Source: Findrix research. 400 buyer questions by question type, psychiatric care services, Australia.
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Frequently asked questions
What does this Psychiatric Care Services AI Search report measure?
Which psychiatric care services brands ChatGPT, Gemini and Google AI Mode name when buyers in Australia ask them for advice. We asked 400 buyer questions, each once to each engine, and counted how often every brand appears and which websites the engines cite. Measured Oct 2026.
What does “mention rate” mean?
The share of questions where an engine names the brand in its answer. A 10% mention rate means the brand came up in about one question in ten. Every rate carries a 95% range: the interval the true value most likely falls in.
How are the top Psychiatric Care Services brands ranked?
By mention rate, separately for each engine — pick the engine above the table. When two brands’ 95% ranges overlap, their order is not really different — tick “Only distinguishable places” to see the ranks the data can actually separate.
Why does a brand rank differently across AI engines?
Each engine retrieves from different sources and weighs them differently, so the brands it knows best differ too. Only 6 of 14 brands make the top 10 of every engine here; the rest depend on which engine the buyer opens.
What counts as a citation?
A link or source an engine shows alongside its answer. We record every cited domain, whether it appears inline or in the source list.
Why can AI mention a brand without citing its website?
Engines learn brand names from reviews, expert sites, retailers and forums, then cite those sources rather than the brand’s own pages. A brand can be named often while its own site is rarely among the sources.
What does “share of citations” mean?
Of all the citations one engine gave across our questions, the share that went to a given domain. The shares of one engine add up to 100%.
Will I get the same answers if I ask these questions myself?
Not word for word. AI answers vary between runs, accounts and locations, which is why we ask every question once to each engine and report a 95% range instead of a single answer.