Which heating & air conditioning brands
AI recommends in Australia
Brands ranked by mention rate on ChatGPT, Gemini, Google AI Mode and Perplexity
- Brands
- 25
- Questions
- 357
- Answers
- 4,284
- AI engines
- 4
01 · Brand leader
Top 10 brands by mention rate
No single brand runs away with the category.
Several brands compete for the top places.
| # | Brand | Mention rate Share of questions where ChatGPT names the brand | Share of voice The brand’s share of all brand mentions in the engine’s answers | 95% range The interval the true mention rate most likely falls in | In top 20 of The brand’s place inside each engine’s own top 20 |
|---|---|---|---|---|---|
| 11 | Daikin | 19.1% | 8.6% | 15.4–23.5 | ChatGPT1Gemini1Google AI Mode1Perplexity2 |
| 22–4 | Fujitsu General | 11.4% | 4.2% | 8.5–15.1 | ChatGPT2Gemini3Google AI Mode3Perplexity3 |
| 32–9 | ActronAir | 7.7% | 4.7% | 5.3–10.9 | ChatGPT3Gemini2Google AI Mode2Perplexity1 |
| 42–10 | Panasonic | 7.2% | 2.0% | 4.9–10.3 | ChatGPT4Gemini6Google AI Mode4Perplexity4 |
| 53–18 | Braemar | 4.6% | 1.3% | 2.8–7.3 | ChatGPT5Gemini5Google AI Mode5Perplexity7 |
| 63–20 | Mitsubishi Heavy Industries | 4.2% | 1.3% | 2.6–6.8 | ChatGPT6Gemini9Google AI Mode10Perplexity15 |
| 73–20 | Rinnai | 3.9% | 1.9% | 2.4–6.5 | ChatGPT7Gemini13Google AI Mode13 |
| 83–20 | Bonaire | 3.2% | 1.1% | 1.8–5.5 | ChatGPT8Gemini8Google AI Mode11Perplexity6 |
| 93–20 | Airtouch | 3.1% | 1.0% | 1.7–5.4 | ChatGPT9Gemini4Google AI Mode8Perplexity9 |
| 104–20 | LG | 2.9% | 1.1% | 1.6–5.2 | ChatGPT10Gemini16Perplexity5 |
| 115–20 | Samsung | 2.2% | 0.8% | 1.1–4.4 | ChatGPT11Gemini10Google AI Mode16Perplexity11 |
| 125–20 | Coolair | 1.4% | 0.4% | 0.6–3.2 | ChatGPT12Gemini12Google AI Mode9Perplexity10 |
| 135–20 | Dimplex | 1.4% | 0.5% | 0.6–3.2 | ChatGPT13Google AI Mode20 |
| 145–20 | Metropolitan Air Conditioning | 1.3% | 0.7% | 0.5–3.1 | ChatGPT14Gemini7Google AI Mode7Perplexity8 |
| 155–20 | Polyaire | 1.3% | 0.4% | 0.5–3.1 | ChatGPT15Gemini17Google AI Mode19Perplexity12 |
| 165–20 | Fallon Solutions | 1.3% | 1.0% | 0.5–3.1 | ChatGPT16Gemini14Google AI Mode18Perplexity13 |
| 175–20 | DeLonghi | 1.2% | 0.5% | 0.5–3.0 | ChatGPT17Gemini15Google AI Mode17Perplexity16 |
| 185–20 | iZone | 1.2% | 0.6% | 0.5–3.0 | ChatGPT18Gemini19Google AI Mode14Perplexity14 |
| 196–20 | Kelvinator | 1.0% | 0.3% | 0.4–2.7 | ChatGPT19Gemini18Google AI Mode12Perplexity20 |
| 206–20 | Kogan | 0.9% | 0.3% | 0.3–2.6 | ChatGPT20Google AI Mode15Perplexity18 |
02 · Engine consensus
Where each brand ranks
inside every engine’s top 10
There is no single AI top 10.
Only 6 of 14 brands rank in the top 10 of all 4 engines.
| Brand | ChatGPT | Gemini | Google AI Mode | Perplexity | In top 10 of |
|---|---|---|---|---|---|
| Daikin | 1 | 1 | 1 | 2 | ChatGPTGeminiGoogle AI ModePerplexity |
| ActronAir | 3 | 2 | 2 | 1 | ChatGPTGeminiGoogle AI ModePerplexity |
| Fujitsu General | 2 | 3 | 3 | 3 | ChatGPTGeminiGoogle AI ModePerplexity |
| Panasonic | 4 | 6 | 4 | 4 | ChatGPTGeminiGoogle AI ModePerplexity |
| Braemar | 5 | 5 | 5 | 7 | ChatGPTGeminiGoogle AI ModePerplexity |
| Airtouch | 9 | 4 | 8 | 9 | ChatGPTGeminiGoogle AI ModePerplexity |
| Bonaire | 8 | 8 | – | 6 | ChatGPTGeminiPerplexity |
| Metropolitan Air Conditioning | – | 7 | 7 | 8 | GeminiGoogle AI ModePerplexity |
| Mitsubishi Heavy Industries | 6 | 9 | 10 | – | ChatGPTGeminiGoogle AI Mode |
| LG | 10 | – | – | 5 | ChatGPTPerplexity |
| Coolair | – | – | 9 | 10 | Google AI ModePerplexity |
| Sensibo | – | – | 6 | – | Google AI Mode |
| Rinnai | 7 | – | – | – | ChatGPT |
| Samsung | – | 10 | – | – | Gemini |
Rank inside each engine’s own top 10 · a dash means the brand is not in that engine’s top 10.
The rest depend on which engine the buyer opens — so a rank from a single engine is not a market position.
Source: Findrix's research. Where each brand ranks inside every engine's top 10, heating & air conditioning, Australia.
04b · Most cited domains
Which sites each engine cites, and
how much of its answers they carry
| Domain | ChatGPT | Gemini | Google AI Mode | Perplexity |
|---|---|---|---|---|
| youtube.com | 0.2% | 0.3% | 17.5% | – |
| google.com | 0.7% | 6.9% | 14.3% | 0.5% |
| epa.gov | 7.4% | 0.1% | – | 0.5% |
| energy.gov.au | 5.0% | 0.2% | 0.9% | <0.1% |
| absoluteairflow.com.au | 0.1% | 4.8% | 0.3% | – |
| daikin.com.au | 3.6% | 0.6% | 0.7% | 0.2% |
| carrier.com | 0.5% | 2.9% | 0.3% | 2.7% |
| energyrating.gov.au | 2.7% | 1× | 0.3% | <0.1% |
| wasatchfrontair.com | – | 2.7% | – | – |
| mitsubishielectric.com.au | 2.6% | 0.1% | 0.1% | 0.2% |
| energy.gov | 2.5% | – | – | 0.1% |
| nsw.gov.au | 2.5% | 0.2% | 0.3% | 0.4% |
05 · The questions we asked
357 buyer questions, each
asked three times per engine
This isn’t a branded-prompt study.
78% of questions are problem- or solution-aware.
| Intent | Questions |
|---|---|
| Solution-aware | 160 |
| Problem-aware | 117 |
| Informational | 40 |
| Branded comparison | 24 |
| Branded sentiment | 16 |
By intent
Examples · Solution-aware
“Where can I get a competitive quote for Portable/window evaporative coolers that includes Water usage/consumption as of latest information?”
“Where can I get a competitive quote for Gas heater safety repair that includes Transparent, upfront repair pricing as of latest information?”
Examples · Problem-aware
“Our ceiling vents smell musty whenever we turn on the heat, could this require Evaporative cooling pad and pump servicing as of latest information?”
“Our ceiling vents smell musty whenever we turn on the heat, could this require Gas ducted heating replacement and decommissioning as of latest information?”
Examples · Informational
“Can you explain how Portable and Window/Wall Air Conditioners works to help with Portability if moving house during humid months as of latest information?”
“What are the main differences between traditional evaporative cooling and standard Ducted Air Conditioning Systems for a family home as of latest information?”
Examples · Branded comparison
“Daikin vs Panasonic for Comparison between Daikin Streamer discharge technology and Panasonic nanoe-X for airborne virus, pollen, and odor neutralization. as of latest information?”
“LG vs Samsung for Comparison on smart ecosystem integration, draught-free airflow innovation (WindFree) versus dual inverter efficiency. as of latest information?”
Examples · Branded sentiment
“Is Bonaire a good choice in evaporative cooling systems as of latest information?”
“Is Daikin a good choice in system installation and replacement services as of latest information?”
Source: Findrix research. 357 buyer questions by intent, heating & air conditioning, Australia.
05b · By product type
Which product segments
the questions cover
The study doesn’t hinge on one product category.
Questions span 10 heating & air conditioning segments.
| Segment |
|---|
| System Installation and Replacement Services |
| Repair and Breakdown Services |
| Routine Maintenance and Preventative Servicing |
| Reverse-Cycle Split System Air Conditioners |
| Evaporative Cooling Systems |
| Smart Climate Control and Home Automation Add-Ons |
| Indoor Air Quality Services |
| Ducted Air Conditioning Systems |
| Ductwork and Indoor Air Quality (IAQ) Services |
| Portable and Window/Wall Air Conditioners |
10 segments
Examples · System Installation and Replacement Services
“Is Daikin a good choice in system installation and replacement services as of latest information?”
Examples · Repair and Breakdown Services
“Where can I get a competitive quote for Gas heater safety repair that includes Transparent, upfront repair pricing as of latest information?”
Examples · Routine Maintenance and Preventative Servicing
“Where can I get a competitive quote for Annual Preventative Residential Maintenance Agreements that includes Price of service/agreement as of latest information?”
Examples · Reverse-Cycle Split System Air Conditioners
“LG vs Samsung for Comparison on smart ecosystem integration, draught-free airflow innovation (WindFree) versus dual inverter efficiency. as of latest information?”
Examples · Evaporative Cooling Systems
“Where can I get a competitive quote for Portable/window evaporative coolers that includes Water usage/consumption as of latest information?”
Examples · Smart Climate Control and Home Automation Add-Ons
“Is AirTouch a good choice in smart climate control and home automation add-ons as of latest information?”
Examples · Indoor Air Quality Services
“Daikin vs Panasonic for Comparison between Daikin Streamer discharge technology and Panasonic nanoe-X for airborne virus, pollen, and odor neutralization. as of latest information?”
Examples · Ducted Air Conditioning Systems
“ActronAir vs Daikin for Comparison on performance in high ambient temperatures (50°C+ rated), advanced variable-capacity zoning, and running costs. as of latest information?”
Examples · Ductwork and Indoor Air Quality (IAQ) Services
“Where can I get a competitive quote for Whole-Home Air Purifier and HEPA Filter Integration that includes Compatibility with existing ductwork/system as of latest information?”
Examples · Portable and Window/Wall Air Conditioners
“DeLonghi vs Kogan for Comparison between premium quiet build quality and brand reliability versus budget pricing with integrated smart Wi-Fi features. as of latest information?”
Source: Findrix research. 10 product segments covered by the question set, heating & air conditioning, Australia.
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Frequently asked questions
What does this Heating & Air Conditioning AI Search report measure?
Which heating & air conditioning brands ChatGPT, Gemini, Google AI Mode and Perplexity name when buyers in Australia ask them for advice. We asked 357 buyer questions, each three times to each engine, and counted how often every brand appears and which websites the engines cite. Measured Sep 2026.
What does “mention rate” mean?
The share of questions where an engine names the brand in its answer. A 10% mention rate means the brand came up in about one question in ten. Every rate carries a 95% range: the interval the true value most likely falls in.
How are the top Heating & Air Conditioning brands ranked?
By mention rate, separately for each engine — pick the engine above the table. When two brands’ 95% ranges overlap, their order is not really different — tick “Only distinguishable places” to see the ranks the data can actually separate.
Why does a brand rank differently across AI engines?
Each engine retrieves from different sources and weighs them differently, so the brands it knows best differ too. Only 6 of 14 brands make the top 10 of every engine here; the rest depend on which engine the buyer opens.
What counts as a citation?
A link or source an engine shows alongside its answer. We record every cited domain, whether it appears inline or in the source list.
Why can AI mention a brand without citing its website?
Engines learn brand names from reviews, expert sites, retailers and forums, then cite those sources rather than the brand’s own pages. A brand can be named often while its own site is rarely among the sources.
What does “share of citations” mean?
Of all the citations one engine gave across our questions, the share that went to a given domain. The shares of one engine add up to 100%.
What types of Heating & Air Conditioning questions are included?
Questions real buyers ask across 10 product segments, from problem-aware to solution-aware, informational and branded ones. 78% are problem- or solution-aware; this is not a branded-prompt study.
Will I get the same answers if I ask these questions myself?
Not word for word. AI answers vary between runs, accounts and locations, which is why we ask every question three times per engine and report a 95% range instead of a single answer.