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How does ChatGPT answer
Beauty & Personal Care questions in Australia?
Explore which brands it recommends, which sources it relies on,
and how its citations vary across Beauty & Personal Care markets.
- Beauty & Personal Care markets
- 5
- Top-20 brands
- 94
- Questions
- 4,000
- Citations
- 86,645
01 · Engine profile
Where do the engines get
their Beauty & Personal Care answers from?
Same markets, same questions — but each engine
builds its answers from its own pool of cited sites.
5,970
domains cited — the widest pool of the 3 engines
Gemini 1,253 · Google AI Mode 812
Source: Findrix research. 5 AU Beauty & Personal Care markets · 4,000 questions · 1 run per question · measured Oct 2026.
02 · Engine consensus
Do the engines agree on who
leads each Beauty & Personal Care market?
The brand ChatGPT names first in each of the 5 Beauty & Personal Care markets, next to what
Gemini and Google AI Mode name first.
| Beauty & Personal Care market | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|
| Makeup & Cosmetics | Maybelline52.4% | Maybelline31.4% | Maybelline25.4% |
| Facial Skincare | La Roche-Posay51.5% | La Roche-Posay35.4% | La Roche-Posay35.4% |
| HaircareDifferent #1 | OLAPLEX22.6% | Eleven Australia23.8% | OLAPLEX18.6% |
| Oral Care Products | GUM46.0% | GUM43.8% | GUM38.0% |
| Sun Care & TanningDifferent #1 | Cancer Council46.0% | Bondi Sands35.6% | Bondi Sands36.3% |
03 · Market landscape
Where is ChatGPT most concentrated on a few brands?
Top-3 brands hold 30% of mentions in Oral Care Products and 24% in Facial Skincare,
but only 8% in Haircare — the most open Beauty & Personal Care market on ChatGPT.
| Beauty & Personal Care market | Most named brand | Mention rate Share of the engine’s answers in the market that name the brand | Brands mentioned Distinct brands the engine named in this market | Concentration level How much of all mentions go to the three most-named brands |
|---|---|---|---|---|
| Oral Care Products | GUM | 46.0% | 139 | Medium concentrated |
| Facial Skincare | La Roche-Posay | 51.5% | 231 | Medium concentrated |
| Sun Care & Tanning | Cancer Council | 46.0% | 184 | Medium concentrated |
| Makeup & Cosmetics | Maybelline | 52.4% | 160 | Medium concentrated |
| Haircare | OLAPLEX | 22.6% | 264 | Medium concentrated |
04 · Brands
Which brands does ChatGPT recommend across Beauty & Personal Care?
See which brands make ChatGPT’s top 20 across Beauty & Personal Care markets, and where each brand is most visible.
- 0brands in ChatGPT’s top 20
in 4 or 5 markets - 6brands in ChatGPT’s top 20
in 2 to 3 markets - 88brands in ChatGPT’s top 20
in only 1 market
| Brand | Markets present Beauty & Personal Care markets where the brand is in ChatGPT’s top 20 | Makeup & Cosmetics | Facial Skincare | Haircare | Oral Care Products | Sun Care & Tanning |
|---|---|---|---|---|---|---|
| La Roche-Posay | 2 / 5 | Not in top 20 | 51.5% | Not in top 20 | Not in top 20 | 27.1% |
| Bondi Sands | 2 / 5 | Not in top 20 | 5.1% | Not in top 20 | Not in top 20 | 45.6% |
| Avène | 2 / 5 | Not in top 20 | 28.6% | Not in top 20 | Not in top 20 | 11.3% |
| Clinique | 2 / 5 | 15.1% | 14.9% | Not in top 20 | Not in top 20 | Not in top 20 |
| Neutrogena | 2 / 5 | Not in top 20 | 13.0% | Not in top 20 | Not in top 20 | 8.6% |
| L'Oréal Paris | 2 / 5 | 11.3% | Not in top 20 | 9.5% | Not in top 20 | Not in top 20 |
| Maybelline | 1 / 5 | 52.4% | Not in top 20 | Not in top 20 | Not in top 20 | Not in top 20 |
| GUM | 1 / 5 | Not in top 20 | Not in top 20 | Not in top 20 | 46.0% | Not in top 20 |
| Cancer Council | 1 / 5 | Not in top 20 | Not in top 20 | Not in top 20 | Not in top 20 | 46.0% |
| Colgate | 1 / 5 | Not in top 20 | Not in top 20 | Not in top 20 | 42.6% | Not in top 20 |
05 · Sources
Where does ChatGPT get its Beauty & Personal Care recommendations from?
These are the websites most often cited in ChatGPT’s Beauty & Personal Care recommendations, and how many markets they appear in.
| # | Source | Citations Times ChatGPT cited the site in Beauty & Personal Care answers. Citations are counted per pass over the questions, so engines asked a different number of times can be compared. | Beauty & Personal Care markets Markets where the site is cited |
|---|---|---|---|
| 1 | adorebeauty.com.au | 6,493 | |
| 2 | reddit.com | 5,944 | |
| 3 | chemistwarehouse.com.au | 4,927 | |
| 4 | mecca.com | 3,633 | |
| 5 | tga.gov.au | 2,425 | |
| 6 | sephora.com.au | 1,877 | |
| 7 | glow.com.au | 1,549 | |
| 8 | priceline.com.au | 1,291 | |
| 9 | bigw.com.au | 1,249 | |
| 10 | chatgpt.com | 1,070 |
06 · The questions we asked
What do people ask ChatGPT about Beauty & Personal Care?
See what kinds of Beauty & Personal Care questions make up the dataset.
| By buying intent / By question type | Question type | Share of questions |
|---|---|---|
| By question type · 4,000 questions | General questions | 15% |
| By question type · 4,000 questions | Use case | 35% |
| By question type · 4,000 questions | Audience | 20% |
| By question type · 4,000 questions | Selection criteria | 19% |
| By question type · 4,000 questions | Problem to solve | 11% |
By question type · 4,000 questions
Example prompts
- “what are the best makeup brands in Australia?”General questions
- “what are the best skin tints in Australia?”General questions
- “what should I buy if I need liquid foundations for everyday wear in Australia?”Use case
- “which liquid foundations are worth the money for flash photography in Australia?”Use case
- “which lip liners are best for makeup beginners in Australia?”Audience
- “which liquid foundations do people with mature skin usually buy in Australia?”Audience
- “which brands of liquid foundations lead on staying power in Australia?”Selection criteria
- “which pencil eyeliners are best on smudge resistance in Australia?”Selection criteria
- “micro brow pencil keeps snapping off. which micro brow pencils should I buy in Australia?”Problem to solve
- “waterproof mascara still smudging under eyes. which waterproof mascaras should I buy in Australia?”Problem to solve
- “what are the best skincare brands in Australia?”General questions
- “which tinted sunscreens should I choose if shade range inclusivity matters most in Australia?”Selection criteria
- “I'm dealing with face burning when applying basic moisturiser in Australia. Which skincare brands should I look at?”Problem to solve
- “which barrier creams are best for people with sensitive skin in Australia?”Audience
- “which brands make the best cleansing oils for removing waterproof mascara in Australia?”Use case
Frequently asked questions
What does this ChatGPT Beauty & Personal Care report measure?
Which brands ChatGPT names when buyers in Australia ask Beauty & Personal Care questions, and which websites it cites in those answers. It covers 5 Beauty & Personal Care markets and 4,000 buyer questions, each asked once, and sets ChatGPT next to Gemini and Google AI Mode on the same questions.
“Mention rate” — what does it mean?
The share of ChatGPT’s answers to a market’s buyer questions that name the brand. Each question is asked once, and every rate carries a 95% range: when the ranges of two brands overlap, their ranks are not really different.
What does “market concentration” mean?
How much of all brand mentions in a market go to its three most-named brands. When the top three hold most of the mentions, the market is highly concentrated and hard to break into; when mentions are spread over dozens of brands, it is open.
Which Beauty & Personal Care markets are included?
5 AU markets measured on ChatGPT: Makeup & Cosmetics, Facial Skincare, Haircare, Oral Care Products and Sun Care & Tanning. Each market has its own question set, its own brands and its own ranking.
Why are only 20 brands shown per market?
Radar publishes the top 20 brands of each engine in each market. A brand missing from a table here can still be named by ChatGPT — just below its top 20.
What counts as a citation?
A link to a website that ChatGPT shows as a source in its answer. We count every cited URL and group them by domain.
Why can ChatGPT mention a brand without citing its website?
Naming a brand and citing a source are separate. ChatGPT often recommends a brand while linking to a publisher, a retailer or an association that wrote about it. That is why the brand ranking and the sources table can tell different stories.
Will I get the same answers if I ask ChatGPT these questions myself?
Not word for word. Answers vary between runs, accounts and locations, which is why every question is asked once and the results are read as rates with a 95% range. A single answer you get yourself is one sample from the same spread.