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ItalianoWhich NDIS plan management services brands
AI recommends in Australia
Brands ranked by mention rate on ChatGPT, Gemini and Google AI Mode
- Brands
- 25
- Questions
- 400
- Answers
- 1,200
- AI engines
- 3
01 · Brand leader
Top 10 brands by mention rate
No single brand runs away with the category.
Several brands compete for the top places.
| # | Brand | Mention rate Share of questions where Gemini names the brand | Share of voice The brand’s share of all brand mentions in the engine’s answers | 95% range The interval the true mention rate most likely falls in | In top 20 of The brand’s place inside each engine’s own top 20 |
|---|---|---|---|---|---|
| 11–2 | My Plan Manager | 46.5% | 17.7% | 41.6–51.4 | ChatGPT2Gemini1Google AI Mode1 |
| 21–2 | First2Care | 43.3% | 15.5% | 38.4–48.1 | ChatGPT12Gemini2Google AI Mode2 |
| 33–6 | Leap in! | 33.0% | 11.0% | 28.4–37.6 | ChatGPT4Gemini3Google AI Mode4 |
| 43–6 | MyIntegra | 29.5% | 10.9% | 25.0–34.0 | ChatGPT7Gemini4Google AI Mode3 |
| 53–6 | Your Plan Manager | 27.0% | 9.4% | 22.6–31.4 | ChatGPT3Gemini5Google AI Mode7 |
| 63–7 | Plan Partners | 25.3% | 8.2% | 21.0–29.5 | ChatGPT6Gemini6Google AI Mode6 |
| 76–8 | Plan Hero | 17.3% | 6.2% | 13.5–21.0 | ChatGPT1Gemini7Google AI Mode8 |
| 87–9 | NDSP | 10.5% | 4.0% | 7.5–13.5 | ChatGPT9Gemini8Google AI Mode5 |
| 98–9 | Provider Choice | 10.3% | 4.0% | 7.3–13.2 | ChatGPT10Gemini9Google AI Mode9 |
| 1010–15 | Bright Plan Management | 4.0% | 1.2% | 2.5–6.4 | ChatGPT5Gemini10Google AI Mode11 |
| 1110–16 | Choice Plan Management | 3.3% | 1.2% | 1.9–5.5 | ChatGPT14Gemini11Google AI Mode18 |
| 1210–19 | Orange Plan Management | 1.8% | 0.9% | 0.9–3.6 | ChatGPT13Gemini12Google AI Mode10 |
| 1310–19 | PlanCare | 1.8% | 1.1% | 0.9–3.6 | Gemini13Google AI Mode20 |
| 1410–19 | Ideal Plan Management | 1.3% | 0.4% | 0.5–2.9 | ChatGPT8Gemini14Google AI Mode14 |
| 1510–19 | Instacare | 1.3% | 0.3% | 0.5–2.9 | ChatGPT15Gemini15Google AI Mode15 |
| 1611–19 | Ability Options | 0.8% | 0.2% | 0.3–2.2 | ChatGPT19Gemini16Google AI Mode12 |
| 1712–19 | SupportAbility | 0.5% | 0.4% | 0.1–1.8 | ChatGPT20Gemini17 |
| 1812–19 | Connect Plan Management | 0.3% | 0.1% | 0.0–1.4 | Gemini18 |
| 1912–19 | Everyday Plan Management | 0.3% | 0.3% | 0.0–1.4 | Gemini19Google AI Mode19 |
02 · Engine consensus
Where each brand ranks
inside every engine’s top 10
There is no single AI top 10.
Only 8 of 12 brands rank in the top 10 of all 3 engines.
| Brand | ChatGPT | Gemini | Google AI Mode | Perplexity | In top 10 of |
|---|---|---|---|---|---|
| My Plan Manager | 2 | 1 | 1 | n/a | ChatGPTGeminiGoogle AI Mode |
| Leap in! | 4 | 3 | 4 | n/a | ChatGPTGeminiGoogle AI Mode |
| MyIntegra | 7 | 4 | 3 | n/a | ChatGPTGeminiGoogle AI Mode |
| Your Plan Manager | 3 | 5 | 7 | n/a | ChatGPTGeminiGoogle AI Mode |
| Plan Hero | 1 | 7 | 8 | n/a | ChatGPTGeminiGoogle AI Mode |
| Plan Partners | 6 | 6 | 6 | n/a | ChatGPTGeminiGoogle AI Mode |
| NDSP | 9 | 8 | 5 | n/a | ChatGPTGeminiGoogle AI Mode |
| Provider Choice | 10 | 9 | 9 | n/a | ChatGPTGeminiGoogle AI Mode |
| First2Care | – | 2 | 2 | n/a | GeminiGoogle AI Mode |
| Bright Plan Management | 5 | 10 | – | n/a | ChatGPTGemini |
| Ideal Plan Management | 8 | – | – | n/a | ChatGPT |
| Orange Plan Management | – | – | 10 | n/a | Google AI Mode |
Rank inside each engine’s own top 10 · a dash means the brand is not in that engine’s top 10 · n/a — the engine gave too few answers here to publish a ranking.
The rest depend on which engine the buyer opens — so a rank from a single engine is not a market position.
Source: Findrix's research. Where each brand ranks inside every engine's top 10, NDIS plan management services, Australia.
03 · Most cited domains
Which sites each engine cites, and
how much of its answers they carry
| Domain | ChatGPT | Gemini | Google AI Mode | Perplexity |
|---|---|---|---|---|
| ndis.gov.au | 34.4% | 1.1% | 10.3% | n/a |
| dedicatedplanmanagement.com.au | 0.5% | 22.4% | 7.4% | n/a |
| first2care.com.au | 0.4% | 7.9% | 10.3% | n/a |
| ndiscommission.gov.au | 7.8% | 0.5% | 1.1% | n/a |
| simplifiedpm.com.au | 0.4% | 1.8% | 7.5% | n/a |
| disabilitychoice.com.au | 2.5% | 7.3% | 4.3% | n/a |
| myintegra.com.au | 0.9% | 4.9% | 6.4% | n/a |
| reddit.com | 4.8% | 0.2% | 6.4% | n/a |
| google.com | 5.0% | 0.1% | 1.2% | n/a |
| myplanmanager.com.au | 3.4% | 4.4% | 4.6% | n/a |
| mcpm.net.au | 0.1% | 4.5% | 1.3% | n/a |
| planmanagers.compare | 4.5% | 1.2% | – | n/a |
04 · The questions we asked
400 buyer questions, each
asked once per engine
General requests and requests with a specific use case, audience, selection criterion or problem.
| Question type | Questions |
|---|---|
| General questions | 6 |
| Use case | 209 |
| Audience | 20 |
| Selection criteria | 120 |
| Problem to solve | 45 |
By question type
Examples · General questions
“what are the best NDIS plan managers in Australia?”
“which NDIS plan managers are best value for money in Australia?”
Examples · Use case
“which NDIS plan managers are most recommended for a payment dispute with a personal support worker in Australia?”
“which NDIS plan managers are most recommended for receiving plan-management funding after a plan reassessment in Australia?”
Examples · Audience
“which NDIS plan managers are best for support coordinators seeking reliable partners for clients in Australia?”
“which NDIS plan managers are best for parents navigating their child's first NDIS plan in Australia?”
Examples · Selection criteria
“how much does invoice processing speed vary between NDIS plan managers in Australia?”
“what are the top-rated NDIS plan managers for explaining NDIS price limits for unregistered support workers in Australia?”
Examples · Problem to solve
“plan manager rejects sensory items despite psychologist support letter. which NDIS plan managers can help in Australia?”
“ndis plan manager misallocated core support budget. which NDIS plan managers can help in Australia?”
Source: Findrix research. 400 buyer questions by question type, NDIS plan management services, Australia.
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Frequently asked questions
What does this NDIS Plan Management Services AI Search report measure?
Which NDIS plan management services brands ChatGPT, Gemini and Google AI Mode name when buyers in Australia ask them for advice. We asked 400 buyer questions, each once to each engine, and counted how often every brand appears and which websites the engines cite. Measured Oct 2026.
What does “mention rate” mean?
The share of questions where an engine names the brand in its answer. A 10% mention rate means the brand came up in about one question in ten. Every rate carries a 95% range: the interval the true value most likely falls in.
How are the top NDIS Plan Management Services brands ranked?
By mention rate, separately for each engine — pick the engine above the table. When two brands’ 95% ranges overlap, their order is not really different — tick “Only distinguishable places” to see the ranks the data can actually separate.
Why does a brand rank differently across AI engines?
Each engine retrieves from different sources and weighs them differently, so the brands it knows best differ too. Only 8 of 12 brands make the top 10 of every engine here; the rest depend on which engine the buyer opens.
What counts as a citation?
A link or source an engine shows alongside its answer. We record every cited domain, whether it appears inline or in the source list.
Why can AI mention a brand without citing its website?
Engines learn brand names from reviews, expert sites, retailers and forums, then cite those sources rather than the brand’s own pages. A brand can be named often while its own site is rarely among the sources.
What does “share of citations” mean?
Of all the citations one engine gave across our questions, the share that went to a given domain. The shares of one engine add up to 100%.
Will I get the same answers if I ask these questions myself?
Not word for word. AI answers vary between runs, accounts and locations, which is why we ask every question once to each engine and report a 95% range instead of a single answer.