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ItalianoWhich NDIS support coordination services brands
AI recommends in Australia
Brands ranked by mention rate on ChatGPT, Gemini and Google AI Mode
- Brands
- 54
- Questions
- 400
- Answers
- 1,200
- AI engines
- 3
01 · Brand leader
Top 10 brands by mention rate
No single brand runs away with the category.
Several brands compete for the top places.
| # | Brand | Mention rate Share of questions where Gemini names the brand | Share of voice The brand’s share of all brand mentions in the engine’s answers | 95% range The interval the true mention rate most likely falls in | In top 20 of The brand’s place inside each engine’s own top 20 |
|---|---|---|---|---|---|
| 11 | Life Without Barriers | 22.5% | 13.4% | 18.4–26.6 | ChatGPT2Gemini1Google AI Mode1 |
| 22–9 | Aruma | 11.5% | 5.5% | 8.4–14.6 | ChatGPT6Gemini2Google AI Mode3 |
| 32–10 | MyIntegra | 10.8% | 9.9% | 7.7–13.8 | ChatGPT1Gemini3Google AI Mode4 |
| 42–10 | Northcott | 9.5% | 5.0% | 6.6–12.4 | ChatGPT3Gemini4Google AI Mode8 |
| 52–12 | Ability Options | 8.5% | 5.8% | 6.1–11.6 | ChatGPT5Gemini5Google AI Mode13 |
| 62–13 | Mind Australia | 7.5% | 6.0% | 5.3–10.5 | ChatGPT9Gemini6Google AI Mode2 |
| 72–14 | Endeavour Foundation | 7.2% | 3.9% | 5.1–10.2 | Gemini7Google AI Mode10 |
| 82–17 | Leap in! | 6.8% | 4.4% | 4.7–9.6 | Gemini8Google AI Mode6 |
| 92–20 | Possability | 5.8% | 2.8% | 3.9–8.5 | Gemini9Google AI Mode9 |
| 103–20 | Neami National | 5.3% | 3.1% | 3.5–7.9 | ChatGPT8Gemini10Google AI Mode7 |
| 115–20 | Flourish Australia | 4.0% | 2.7% | 2.5–6.4 | Gemini11Google AI Mode12 |
| 125–20 | Uniting | 3.8% | 3.0% | 2.3–6.1 | ChatGPT7Gemini12Google AI Mode15 |
| 136–20 | Scope Australia | 3.3% | 1.1% | 1.9–5.5 | ChatGPT17Gemini13Google AI Mode11 |
| 147–20 | Plan Partners | 3.0% | 1.6% | 1.7–5.2 | Gemini14 |
| 158–20 | Cerebral Palsy Alliance | 2.8% | 1.3% | 1.5–4.9 | ChatGPT12Gemini15Google AI Mode16 |
| 168–20 | Melbourne City Mission | 2.8% | 2.5% | 1.5–4.9 | Gemini16 |
| 178–20 | Yooralla | 2.8% | 1.2% | 1.5–4.9 | ChatGPT10Gemini17Google AI Mode5 |
| 189–20 | Anglicare | 2.3% | 1.6% | 1.2–4.2 | Gemini18 |
| 199–20 | Synapse | 2.3% | 3.5% | 1.2–4.2 | ChatGPT18Gemini19Google AI Mode19 |
| 209–20 | Ability Action Australia | 2.0% | 1.9% | 1.0–3.9 | ChatGPT15Gemini20 |
02 · Engine consensus
Where each brand ranks
inside every engine’s top 10
There is no single AI top 10.
Only 6 of 13 brands rank in the top 10 of all 3 engines.
| Brand | ChatGPT | Gemini | Google AI Mode | Perplexity | In top 10 of |
|---|---|---|---|---|---|
| Life Without Barriers | 2 | 1 | 1 | n/a | ChatGPTGeminiGoogle AI Mode |
| MyIntegra | 1 | 3 | 4 | n/a | ChatGPTGeminiGoogle AI Mode |
| Aruma | 6 | 2 | 3 | n/a | ChatGPTGeminiGoogle AI Mode |
| Northcott | 3 | 4 | 8 | n/a | ChatGPTGeminiGoogle AI Mode |
| Mind Australia | 9 | 6 | 2 | n/a | ChatGPTGeminiGoogle AI Mode |
| Neami National | 8 | 10 | 7 | n/a | ChatGPTGeminiGoogle AI Mode |
| Ability Options | 5 | 5 | – | n/a | ChatGPTGemini |
| Leap in! | – | 8 | 6 | n/a | GeminiGoogle AI Mode |
| Yooralla | 10 | – | 5 | n/a | ChatGPTGoogle AI Mode |
| Endeavour Foundation | – | 7 | 10 | n/a | GeminiGoogle AI Mode |
| Possability | – | 9 | 9 | n/a | GeminiGoogle AI Mode |
| OnSide | 4 | – | – | n/a | ChatGPT |
| Uniting | 7 | – | – | n/a | ChatGPT |
Rank inside each engine’s own top 10 · a dash means the brand is not in that engine’s top 10 · n/a — the engine gave too few answers here to publish a ranking.
The rest depend on which engine the buyer opens — so a rank from a single engine is not a market position.
Source: Findrix's research. Where each brand ranks inside every engine's top 10, NDIS support coordination services, Australia.
03 · Most cited domains
Which sites each engine cites, and
how much of its answers they carry
| Domain | ChatGPT | Gemini | Google AI Mode | Perplexity |
|---|---|---|---|---|
| ndis.gov.au | 31.3% | 6.4% | 22.5% | n/a |
| ndiscommission.gov.au | 8.3% | 1× | 1.4% | n/a |
| google.com | 5.6% | – | 0.9% | n/a |
| affectivecare.com.au | – | 4.1% | 2.0% | n/a |
| myintegra.com.au | 0.6% | 3.5% | 2.5% | n/a |
| helpalliance.com.au | <0.1% | 3.3% | – | n/a |
| madetohelp.com.au | 0.3% | 0.4% | 3.2% | n/a |
| housinghub.org.au | 0.5% | 2.7% | 2.8% | n/a |
| mindaustralia.org.au | 0.3% | 2.8% | 2.6% | n/a |
| disabilityplanservices.com.au | – | 2.6% | 0.8% | n/a |
| centreofhope.com.au | 0.2% | 2.5% | 1.8% | n/a |
| libertydisabilityservices.com.au | – | 2.2% | – | n/a |
04 · The questions we asked
400 buyer questions, each
asked once per engine
General requests and requests with a specific use case, audience, selection criterion or problem.
| Question type | Questions |
|---|---|
| General questions | 6 |
| Use case | 209 |
| Audience | 20 |
| Selection criteria | 120 |
| Problem to solve | 45 |
By question type
Examples · General questions
“what are the best support coordination providers in Australia?”
“which support coordination providers are best value for money in Australia?”
Examples · Use case
“which support coordination providers specialise in applying for Specialist Disability Accommodation funding in Australia?”
“which support coordination providers are most recommended for securing supported independent living before parents pass away in Australia?”
Examples · Audience
“which support coordination providers are most popular with hospital social workers organising urgent post-discharge NDIS care in Australia?”
“which support coordination providers are best for parents navigating their child's first NDIS plan in Australia?”
Examples · Selection criteria
“which support coordination providers should I choose if experience with paediatric developmental delays matters most in Australia?”
“how do support coordination providers compare on willingness to do home visits rather than video calls in Australia?”
Examples · Problem to solve
“NDIS coordinator delayed SDA submission how to switch. which support coordination providers can help in Australia?”
“support coordinator making decisions without asking participant rights. which support coordination providers can help in Australia?”
Source: Findrix research. 400 buyer questions by question type, NDIS support coordination services, Australia.
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Frequently asked questions
What does this NDIS Support Coordination Services AI Search report measure?
Which NDIS support coordination services brands ChatGPT, Gemini and Google AI Mode name when buyers in Australia ask them for advice. We asked 400 buyer questions, each once to each engine, and counted how often every brand appears and which websites the engines cite. Measured Oct 2026.
What does “mention rate” mean?
The share of questions where an engine names the brand in its answer. A 10% mention rate means the brand came up in about one question in ten. Every rate carries a 95% range: the interval the true value most likely falls in.
How are the top NDIS Support Coordination Services brands ranked?
By mention rate, separately for each engine — pick the engine above the table. When two brands’ 95% ranges overlap, their order is not really different — tick “Only distinguishable places” to see the ranks the data can actually separate.
Why does a brand rank differently across AI engines?
Each engine retrieves from different sources and weighs them differently, so the brands it knows best differ too. Only 6 of 13 brands make the top 10 of every engine here; the rest depend on which engine the buyer opens.
What counts as a citation?
A link or source an engine shows alongside its answer. We record every cited domain, whether it appears inline or in the source list.
Why can AI mention a brand without citing its website?
Engines learn brand names from reviews, expert sites, retailers and forums, then cite those sources rather than the brand’s own pages. A brand can be named often while its own site is rarely among the sources.
What does “share of citations” mean?
Of all the citations one engine gave across our questions, the share that went to a given domain. The shares of one engine add up to 100%.
Will I get the same answers if I ask these questions myself?
Not word for word. AI answers vary between runs, accounts and locations, which is why we ask every question once to each engine and report a 95% range instead of a single answer.