Findrix

Software in AI answers,
United States

See which brands AI recommends across software markets, who shows up
across categories, and which sources shape those recommendations.

Markets
2
Top-20 brands
53
AI answers
8,376
AI engines
4

01 · Market landscape

How does AI visibility differ
across Software markets?

See which brands lead each Software market on Perplexity and how many brands it ranks.

Perplexity
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#MarketMost named brandLeader’s mention rateBrandsOpen
1HR & Payroll SoftwareCheckr31.8%69
2Field Service Management SoftwareJobber23.6%29

Leaders hold similar positions across Software markets.On Perplexity, Checkr appears in 31.8% of hr & payroll software answers; the lowest-rated leader, Jobber, in 23.6% of field service management software answers.

Source: Findrix research. Perplexity, 2 Software markets. Measured Sep 2026.

02 · Competitive landscape

Which brands show up across Software markets?

See which brands make Perplexity’s top 20 in more than one Software market, and where their visibility is strongest.

Perplexity
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#BrandMarkets in top 20HR & Payroll SoftwareField Service Management Software
1Checkr1/231.8%Not in top 20
2Jobber1/2Not in top 2023.6%
3ServiceTitan1/2Not in top 2022.3%
4Housecall Pro1/2Not in top 2019.1%
5FieldEdge1/2Not in top 209.4%
6Workday1/27.8%Not in top 20
7Service Fusion1/2Not in top 206.9%
8PestPac1/2Not in top 205.8%
9FieldRoutes1/2Not in top 205.8%
10ADP1/25.1%Not in top 20

No brand makes the top 20 of more than one Software market.On Perplexity, every one of the 40 top-20 brands is specific to its market.

Source: Findrix research. Perplexity, 2 Software markets. Measured Sep 2026.

03 · Sources

Who shapes Software recommendations?

The domains Perplexity cites most often across Software markets.

Perplexity
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g2.com is Perplexity’s most-cited Software source.It takes 2.3% of Perplexity citations; the top 10 domains together take 17.4% of 1,733 cited domains.

Source: Findrix research. Perplexity, 1,733 cited domains across 2 Software markets. Measured Sep 2026.

Frequently asked questions

What does the Findrix Software report measure?

Which brands ChatGPT, Gemini, Google AI Mode and Perplexity name when buyers in the United States ask for software recommendations, and which sites those engines cite. It covers 2 Software markets, each measured on its own set of buyer questions in Sep 2026.

Which markets are included in the Software dataset?

2 United States markets: field service management software and hr & payroll software. Each has its own questions, brands and ranking.

What does “mention rate” mean?

The share of buyer questions where an engine names the brand. Each question is asked 3 times to each engine. Every rate carries a 95% range: when the ranges of two brands overlap, their ranks are not really different.

Why are rates shown for one engine at a time?

Each engine answers a different number of questions with its own sources, so its rates have their own denominator. Adding them up would compare unlike numbers — pick an engine to see its view of every market.

Why is a brand’s cell empty in a market?

The table shows each engine’s published top 20 per market. An empty cell means the brand is not in that top 20 — it may still be named, just less often than the brands above it.

Can I compare mention rates across different markets?

Only with care. Every market has its own question set and its own number of competing brands, so a lower rate in a crowded market can be a stronger position than a higher rate in a concentrated one. Compare brands within a market; across markets, compare places, not rates.

Where do the questions in this dataset come from?

From the way people actually shop each category: recommendation, comparison and problem-first questions, 318–380 per market. The set is fixed for a measurement, so every brand in a market is judged on the same questions.

How often is the data updated?

Every market is a dated measurement — the Software figures on this page were collected in Sep 2026. We re-measure markets and add new ones over time; the date on the page always tells you which run you are looking at.

How can I find my brand in the Software report?

Type your full brand name into the search at the top of this page — it is an exact match across every brand in our published top 20s. Not there yet? Start a free trial and we will measure your brand in your own market.