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ItalianoWhich NDIS disability support services brands
AI recommends in Australia
Brands ranked by mention rate on ChatGPT, Gemini and Google AI Mode
- Brands
- 71
- Questions
- 400
- Answers
- 1,200
- AI engines
- 3
01 · Brand leader
Top 10 brands by mention rate
No single brand runs away with the category.
Several brands compete for the top places.
| # | Brand | Mention rate Share of questions where Google AI Mode names the brand | Share of voice The brand’s share of all brand mentions in the engine’s answers | 95% range The interval the true mention rate most likely falls in | In top 20 of The brand’s place inside each engine’s own top 20 |
|---|---|---|---|---|---|
| 11 | Life Without Barriers | 38.0% | 13.5% | 33.2–42.8 | ChatGPT3Gemini1Google AI Mode1 |
| 22–4 | Aruma | 25.5% | 8.8% | 21.2–29.8 | ChatGPT2Gemini3Google AI Mode2 |
| 32–7 | Endeavour Foundation | 20.5% | 7.4% | 16.5–24.5 | ChatGPT8Gemini2Google AI Mode3 |
| 42–7 | Scope Australia | 18.5% | 4.9% | 14.7–22.3 | ChatGPT6Gemini6Google AI Mode4 |
| 53–7 | Hireup | 16.5% | 7.6% | 12.8–20.2 | ChatGPT4Gemini5Google AI Mode5 |
| 63–7 | Mable | 16.5% | 7.9% | 12.8–20.2 | ChatGPT5Gemini4Google AI Mode6 |
| 73–8 | Northcott | 14.2% | 3.6% | 10.8–17.7 | ChatGPT7Gemini7Google AI Mode7 |
| 87–12 | Yooralla | 9.5% | 2.8% | 6.6–12.4 | ChatGPT9Gemini11Google AI Mode8 |
| 98–16 | Cerebral Palsy Alliance | 6.5% | 2.2% | 4.5–9.4 | ChatGPT11Gemini8Google AI Mode9 |
| 108–17 | Novita | 6.0% | 1.7% | 4.1–8.8 | Google AI Mode10 |
| 118–18 | Ability Options | 5.5% | 1.9% | 3.7–8.2 | ChatGPT10Gemini12Google AI Mode11 |
| 128–20 | Spinal Life Australia | 4.8% | 1.8% | 3.1–7.3 | Google AI Mode12 |
| 139–20 | Anglicare | 3.5% | 1.6% | 2.1–5.8 | Gemini14Google AI Mode13 |
| 149–20 | Like Family | 3.3% | 2.2% | 1.9–5.5 | ChatGPT12Gemini10Google AI Mode14 |
| 159–20 | EACH | 2.8% | 2.6% | 1.5–4.9 | ChatGPT1Gemini20Google AI Mode15 |
| 169–20 | Possability | 2.8% | 0.9% | 1.5–4.9 | Gemini9Google AI Mode16 |
| 1710–20 | Lifestart | 2.3% | 1.0% | 1.2–4.2 | Google AI Mode17 |
| 1811–20 | Wellways | 2.0% | 0.9% | 1.0–3.9 | Google AI Mode18 |
| 1912–20 | Barkuma | 1.8% | 0.7% | 0.9–3.6 | Google AI Mode19 |
| 2012–20 | Civic Disability Services | 1.8% | 0.8% | 0.9–3.6 | Google AI Mode20 |
02 · Engine consensus
Where each brand ranks
inside every engine’s top 10
There is no single AI top 10.
Only 7 of 14 brands rank in the top 10 of all 3 engines.
| Brand | ChatGPT | Gemini | Google AI Mode | Perplexity | In top 10 of |
|---|---|---|---|---|---|
| Life Without Barriers | 3 | 1 | 1 | n/a | ChatGPTGeminiGoogle AI Mode |
| Aruma | 2 | 3 | 2 | n/a | ChatGPTGeminiGoogle AI Mode |
| Endeavour Foundation | 8 | 2 | 3 | n/a | ChatGPTGeminiGoogle AI Mode |
| Hireup | 4 | 5 | 5 | n/a | ChatGPTGeminiGoogle AI Mode |
| Mable | 5 | 4 | 6 | n/a | ChatGPTGeminiGoogle AI Mode |
| Scope Australia | 6 | 6 | 4 | n/a | ChatGPTGeminiGoogle AI Mode |
| Northcott | 7 | 7 | 7 | n/a | ChatGPTGeminiGoogle AI Mode |
| Yooralla | 9 | – | 8 | n/a | ChatGPTGoogle AI Mode |
| Cerebral Palsy Alliance | – | 8 | 9 | n/a | GeminiGoogle AI Mode |
| EACH | 1 | – | – | n/a | ChatGPT |
| Possability | – | 9 | – | n/a | Gemini |
| Ability Options | 10 | – | – | n/a | ChatGPT |
| Like Family | – | 10 | – | n/a | Gemini |
| Novita | – | – | 10 | n/a | Google AI Mode |
Rank inside each engine’s own top 10 · a dash means the brand is not in that engine’s top 10 · n/a — the engine gave too few answers here to publish a ranking.
The rest depend on which engine the buyer opens — so a rank from a single engine is not a market position.
Source: Findrix's research. Where each brand ranks inside every engine's top 10, NDIS disability support services, Australia.
03 · Most cited domains
Which sites each engine cites, and
how much of its answers they carry
| Domain | ChatGPT | Gemini | Google AI Mode | Perplexity |
|---|---|---|---|---|
| ndis.gov.au | 24.7% | 4.5% | 15.6% | n/a |
| ndiscommission.gov.au | 13.2% | 1.1% | 5.5% | n/a |
| helpalliance.com.au | 1× | 8.6% | 0.1% | n/a |
| google.com | 5.9% | – | 0.7% | n/a |
| mable.com.au | 3.1% | 0.4% | 1.2% | n/a |
| ambitionhealthgroup.au | <0.1% | 0.3% | 3.0% | n/a |
| carevo.com.au | 0.6% | 3.0% | 1.2% | n/a |
| hireup.com.au | 2.6% | 1.3% | 1.7% | n/a |
| housinghub.org.au | 0.1% | 1.2% | 2.3% | n/a |
| holisticfutures.com.au | <0.1% | 0.8% | 2.0% | n/a |
| carergateway.gov.au | 0.9% | 0.5% | 1.7% | n/a |
| aruma.com.au | 1.5% | 0.5% | 0.6% | n/a |
04 · The questions we asked
400 buyer questions, each
asked once per engine
General requests and requests with a specific use case, audience, selection criterion or problem.
| Question type | Questions |
|---|---|
| General questions | 6 |
| Use case | 209 |
| Audience | 20 |
| Selection criteria | 120 |
| Problem to solve | 45 |
By question type
Examples · General questions
“what are the best disability support providers in Australia?”
“which disability support providers are best value for money in Australia?”
Examples · Use case
“which disability support providers specialise in planning supported community activities for a child in Australia?”
“which disability support providers are most recommended for moving to a new area and replacing regular support workers in Australia?”
Examples · Audience
“which disability support providers are best for parents seeking daily living and community support for children with disability in Australia?”
“which disability support providers are best for ageing parents seeking long-term accommodation for adult children in Australia?”
Examples · Selection criteria
“how do disability support providers compare on family-centred support planning in Australia?”
“what are the top-rated disability support providers for consistent worker matching in Australia?”
Examples · Problem to solve
“NDIS support provider does not explain service agreements. which disability support providers can help in Australia?”
“child disability support workers change every week. which disability support providers can help in Australia?”
Source: Findrix research. 400 buyer questions by question type, NDIS disability support services, Australia.
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Frequently asked questions
What does this NDIS Disability Support Services AI Search report measure?
Which NDIS disability support services brands ChatGPT, Gemini and Google AI Mode name when buyers in Australia ask them for advice. We asked 400 buyer questions, each once to each engine, and counted how often every brand appears and which websites the engines cite. Measured Oct 2026.
What does “mention rate” mean?
The share of questions where an engine names the brand in its answer. A 10% mention rate means the brand came up in about one question in ten. Every rate carries a 95% range: the interval the true value most likely falls in.
How are the top NDIS Disability Support Services brands ranked?
By mention rate, separately for each engine — pick the engine above the table. When two brands’ 95% ranges overlap, their order is not really different — tick “Only distinguishable places” to see the ranks the data can actually separate.
Why does a brand rank differently across AI engines?
Each engine retrieves from different sources and weighs them differently, so the brands it knows best differ too. Only 7 of 14 brands make the top 10 of every engine here; the rest depend on which engine the buyer opens.
What counts as a citation?
A link or source an engine shows alongside its answer. We record every cited domain, whether it appears inline or in the source list.
Why can AI mention a brand without citing its website?
Engines learn brand names from reviews, expert sites, retailers and forums, then cite those sources rather than the brand’s own pages. A brand can be named often while its own site is rarely among the sources.
What does “share of citations” mean?
Of all the citations one engine gave across our questions, the share that went to a given domain. The shares of one engine add up to 100%.
Will I get the same answers if I ask these questions myself?
Not word for word. AI answers vary between runs, accounts and locations, which is why we ask every question once to each engine and report a 95% range instead of a single answer.