Findrix

AI search radar

How does Gemini answer
Software questions in the United States?

Explore which brands it recommends, which sources it relies on,
and how its citations vary across Software markets.

Software markets
2
Top-20 brands
40
Questions
698
Citations
11,093

01 · Engine profile

Where do the engines get
their Software answers from?

Same markets, same questions — but each engine
builds its answers from its own pool of cited sites.

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1,526

domains cited in Software answers

ChatGPT 2,204 · Google AI Mode 1,382 · Perplexity 1,733

Source: Findrix research. 2 US Software markets · 698 questions · 3 runs per question · measured Sep 2026.

02 · Engine consensus

Do the engines agree on who
leads each Software market?

The brand Gemini names first in each of the 2 Software markets, next to what
ChatGPT, Google AI Mode and Perplexity name first.

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Software marketGeminiChatGPTGoogle AI ModePerplexity
Field Service Management SoftwareDifferent #1Jobber37.7%ServiceTitan43.4%ServiceTitan35.7%Jobber23.6%
HR & Payroll SoftwareDifferent #1Rippling26.9%Workday33.4%Workday23.8%Checkr31.8%

In all 2 Software markets Gemini names a different leader than at least one other engine.A ranking from one engine is not a market position.

Source: Findrix research. 2 US Software markets · 698 questions · 3 runs per question · measured Sep 2026.

03 · Market landscape

Where is Gemini most concentrated on a few brands?

Top-3 brands hold 52% of mentions in Field Service Management Software,
but only 25% in HR & Payroll Software — the most open Software market on Gemini.

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Software marketMost named brandMention rate Share of questions where the engine names the brandBrands mentioned Distinct brands the engine named in this marketConcentration level How much of all mentions go to the three most-named brands
Field Service Management SoftwareJobber37.7%28Highly concentrated
HR & Payroll SoftwareRippling26.9%64Medium concentrated

04 · Brands

Which brands does Gemini recommend across Software?

See which brands make Gemini’s top 20 across Software markets, and where each brand is most visible.

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  • 0brands in Gemini’s top 20
    in both markets
  • 40brands in Gemini’s top 20
    in only 1 market
BrandMarkets present Software markets where the brand is in Gemini’s top 20Field Service Management SoftwareHR & Payroll Software
Jobber1 / 237.7%Not in top 20
Housecall Pro1 / 231.9%Not in top 20
ServiceTitan1 / 229.6%Not in top 20
Rippling1 / 2Not in top 2026.9%
Workday1 / 2Not in top 2024.0%
BambooHR1 / 2Not in top 2016.8%
Gusto1 / 2Not in top 2015.1%
ADP1 / 2Not in top 2014.2%
Checkr1 / 2Not in top 2013.4%
PestPac1 / 211.8%Not in top 20

05 · Sources

Where does Gemini get its Software recommendations from?

These are the websites most often cited in Gemini’s Software recommendations, and how many markets they appear in.

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#SourceCitations Times Gemini cited the site in Software answers. Citations are counted per pass over the questions, so engines asked a different number of times can be compared.Software markets Markets where the site is cited
1google.com  151
2workzoom.com  108
3ustechautomations.com  77
4fieldcamp.ai  48
5peoplemanagingpeople.com  44
6nativeteams.com  42
7fieldserviceguide.com  40
8g2.com  40
9fieldproxy.ai  39
10bamboohr.com  37

06 · Question intent

What do people ask Gemini about Software?

See what kinds of Software questions make up the dataset and explore a few examples.

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IntentShare of questions
Solution-aware46%
Problem-aware31%
Informational11%
Branded comparison7%
Branded sentiment5%

Example prompts

  1. “Jobber vs Service Autopilot for Advanced marketing automation, complex route scheduling, and deep customization versus out-of-the-box ease of use, modern UI, and quick mobile dispatching.?”Branded comparison
  2. “How can our Termite Inspection and Remediation business reduce drive time between daily stops and cut down fuel costs?”Problem-aware
  3. “Is FieldRoutes a good choice in pest control and extermination?”Branded sentiment
  1. “What software tools exist for a Handyman and Carpentry Services company to handle online booking and dispatching?”Solution-aware
  2. “What key metrics should a growing service company track to improve Regulatory compliance and chemical application logging across multiple trucks?”Informational
  3. “Can you explain the main operational challenges when managing Structural and Home Improvement Services field crews?”Informational

Frequently asked questions

What does this Gemini Software report measure?

Which brands Gemini names when buyers in the United States ask Software questions, and which websites it cites in those answers. It covers 2 Software markets and 698 buyer questions, each asked three times, and sets Gemini next to ChatGPT, Google AI Mode and Perplexity on the same questions.

“Mention rate” — what does it mean?

The share of buyer questions where Gemini names the brand. Each question is asked three times, and every rate carries a 95% range: when the ranges of two brands overlap, their ranks are not really different.

What does “market concentration” mean?

How much of all brand mentions in a market go to its three most-named brands. When the top three hold most of the mentions, the market is highly concentrated and hard to break into; when mentions are spread over dozens of brands, it is open.

Which Software markets are included?

2 US markets measured on Gemini: Field Service Management Software and HR & Payroll Software. Each market has its own question set, its own brands and its own ranking.

Why are only 20 brands shown per market?

Radar publishes the top 20 brands of each engine in each market. A brand missing from a table here can still be named by Gemini — just below its top 20.

What counts as a citation?

A link to a website that Gemini shows as a source in its answer. We count every cited URL and group them by domain.

Why can Gemini mention a brand without citing its website?

Naming a brand and citing a source are separate. Gemini often recommends a brand while linking to a publisher, a retailer or an association that wrote about it. That is why the brand ranking and the sources table can tell different stories.

Will I get the same answers if I ask Gemini these questions myself?

Not word for word. Answers vary between runs, accounts and locations, which is why every question is asked three times and the results are read as rates with a 95% range. A single answer you get yourself is one sample from the same spread.