Findrix

AI search radar

How does Gemini answer
Software questions in the United States?

Explore which brands it recommends, which sources it relies on,
and how its citations vary across Software markets.

Software markets
4
Top-20 brands
77
Questions
1,600
Citations
9,513

01 · Engine profile

Where do the engines get
their Software answers from?

Same markets, same questions — but each engine
builds its answers from its own pool of cited sites.

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1,168

domains cited — the narrowest pool of the 3 engines

ChatGPT 3,714 · Google AI Mode 1,317

Source: Findrix research. 4 US Software markets · 1,600 questions · 1 run per question · measured Oct 2026.

02 · Engine consensus

Do the engines agree on who
leads each Software market?

The brand Gemini names first in each of the 4 Software markets, next to what
ChatGPT and Google AI Mode name first.

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Software marketGeminiChatGPTGoogle AI Mode
Accounting & Personal Finance SoftwareXero71.8%Xero69.0%Xero68.3%
Field Service Management SoftwareDifferent #1Jobber62.7%ServiceTitan64.3%ServiceTitan70.0%
HR & Payroll SoftwareDifferent #1Rippling75.9%ADP67.9%Rippling76.3%
Marketing SoftwareHubSpot59.5%HubSpot59.3%HubSpot57.8%

In 2 of 4 Software markets Gemini names a different leader.A ranking from one engine is not a market position.

Source: Findrix research. 4 US Software markets · 1,600 questions · 1 run per question · measured Oct 2026.

03 · Market landscape

Where is Gemini most concentrated on a few brands?

Top-3 brands hold 29% of mentions in Field Service Management Software and 23% in HR & Payroll Software,
but only 14% in Marketing Software — the most open Software market on Gemini.

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Software marketMost named brandMention rate Share of the engine’s answers in the market that name the brandBrands mentioned Distinct brands the engine named in this marketConcentration level How much of all mentions go to the three most-named brands
Field Service Management SoftwareJobber62.7%141Medium concentrated
HR & Payroll SoftwareRippling75.9%178Medium concentrated
Accounting & Personal Finance SoftwareXero71.8%174Medium concentrated
Marketing SoftwareHubSpot59.5%376Medium concentrated

04 · Brands

Which brands does Gemini recommend across Software?

See which brands make Gemini’s top 20 across Software markets, and where each brand is most visible.

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  • 0brands in Gemini’s top 20
    in 3 or 4 markets
  • 3brands in Gemini’s top 20
    in 2 markets
  • 74brands in Gemini’s top 20
    in only 1 market
BrandMarkets present Software markets where the brand is in Gemini’s top 20Accounting & Personal Finance SoftwareField Service Management SoftwareHR & Payroll SoftwareMarketing Software
Gusto2 / 410.3%Not in top 2053.6%Not in top 20
Oracle2 / 436.8%Not in top 2012.5%Not in top 20
SAP2 / 416.5%Not in top 2018.0%Not in top 20
Rippling1 / 4Not in top 20Not in top 2075.9%Not in top 20
Xero1 / 471.8%Not in top 20Not in top 20Not in top 20
Jobber1 / 4Not in top 2062.7%Not in top 20Not in top 20
ServiceTitan1 / 4Not in top 2061.5%Not in top 20Not in top 20
HubSpot1 / 4Not in top 20Not in top 20Not in top 2059.5%
Housecall Pro1 / 4Not in top 2056.0%Not in top 20Not in top 20
ADP1 / 4Not in top 20Not in top 2051.1%Not in top 20

05 · Sources

Where does Gemini get its Software recommendations from?

These are the websites most often cited in Gemini’s Software recommendations, and how many markets they appear in.

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#SourceCitations Times Gemini cited the site in Software answers. Citations are counted per pass over the questions, so engines asked a different number of times can be compared.Software markets Markets where the site is cited
1guideflow.com  246
2peoplemanagingpeople.com  221
3fsmadvisor.com  140
4g2.com  140
5softr.io  132
6gartner.com  124
7gusto.com  115
8quicken.com  105
9reachoutsuite.com  102
10lettuce.co  92

06 · The questions we asked

What do people ask Gemini about Software?

See what kinds of Software questions make up the dataset.

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By buying intent / By question typeQuestion typeShare of questions
By question type · 1,600 questionsGeneral questions2%
By question type · 1,600 questionsUse case52%
By question type · 1,600 questionsAudience5%
By question type · 1,600 questionsSelection criteria30%
By question type · 1,600 questionsProblem to solve11%

By question type · 1,600 questions

Example prompts

  1. “what are the best accounting software vendors in the US?”General questions
  2. “which accounting software vendors are best for freelancers and independent contractors in the US?”Audience
  3. “how do accounting software vendors compare on low monthly subscription costs in the US?”Selection criteria
  4. “which accounting software vendors are most recommended for consolidation across international subsidiaries in the US?”Use case
  5. “which accounting software vendors are best for CFOs at multinational enterprises in the US?”Audience
  6. “which accounting software vendors are best value for money in the US?”General questions
  7. “I'm dealing with bank feed disconnects duplicate transactions in the US. Which accounting software vendors should I look at?”Problem to solve
  8. “what are the best accounting software vendors for preparing for quarterly estimated taxes in the US?”Use case
  1. “I'm dealing with legacy ERP replacement migration risks in the US. Which accounting software vendors should I look at?”Problem to solve
  2. “how do accounting software vendors compare on stable automated bank reconciliation in the US?”Selection criteria
  3. “what are the best FSM software vendors in the US?”General questions
  4. “which FSM software vendors are best value for money for rapidly onboarding and tracking 1099 subcontractor crews in the US?”Use case
  5. “which FSM software vendors should I choose if enterprise warehouse and truck inventory management matters most in the US?”Selection criteria
  6. “which FSM software vendors are best for operations managers at mid-market commercial mechanical contractors in the US?”Audience
  7. “integrate field service work orders with Salesforce CRM. which FSM software vendors can help in the US?”Problem to solve

Frequently asked questions

What does this Gemini Software report measure?

Which brands Gemini names when buyers in the United States ask Software questions, and which websites it cites in those answers. It covers 4 Software markets and 1,600 buyer questions, each asked once, and sets Gemini next to ChatGPT and Google AI Mode on the same questions.

“Mention rate” — what does it mean?

The share of Gemini’s answers to a market’s buyer questions that name the brand. Each question is asked once, and every rate carries a 95% range: when the ranges of two brands overlap, their ranks are not really different.

What does “market concentration” mean?

How much of all brand mentions in a market go to its three most-named brands. When the top three hold most of the mentions, the market is highly concentrated and hard to break into; when mentions are spread over dozens of brands, it is open.

Which Software markets are included?

4 US markets measured on Gemini: Accounting & Personal Finance Software, Field Service Management Software, HR & Payroll Software and Marketing Software. Each market has its own question set, its own brands and its own ranking.

Why are only 20 brands shown per market?

Radar publishes the top 20 brands of each engine in each market. A brand missing from a table here can still be named by Gemini — just below its top 20.

What counts as a citation?

A link to a website that Gemini shows as a source in its answer. We count every cited URL and group them by domain.

Why can Gemini mention a brand without citing its website?

Naming a brand and citing a source are separate. Gemini often recommends a brand while linking to a publisher, a retailer or an association that wrote about it. That is why the brand ranking and the sources table can tell different stories.

Will I get the same answers if I ask Gemini these questions myself?

Not word for word. Answers vary between runs, accounts and locations, which is why every question is asked once and the results are read as rates with a 95% range. A single answer you get yourself is one sample from the same spread.