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How does ChatGPT answer
Legal Services questions in Australia?
Explore which brands it recommends, which sources it relies on,
and how its citations vary across Legal Services markets.
- Legal Services markets
- 4
- Top-20 brands
- 78
- Questions
- 1,600
- Citations
- 41,111
01 · Engine profile
Where do the engines get
their Legal Services answers from?
Same markets, same questions — but each engine
builds its answers from its own pool of cited sites.
3,563
domains cited — the widest pool of the 3 engines
Gemini 960 · Google AI Mode 1,010
Source: Findrix research. 4 AU Legal Services markets · 1,600 questions · 1 run per question · measured Oct 2026.
02 · Engine consensus
Do the engines agree on who
leads each Legal Services market?
The brand ChatGPT names first in each of the 4 Legal Services markets, next to what
Gemini and Google AI Mode name first.
| Legal Services market | ChatGPT | Gemini | Google AI Mode |
|---|---|---|---|
| Criminal Defence Law | DOOGUE + GEORGE40.8% | DOOGUE + GEORGE36.0% | DOOGUE + GEORGE51.7% |
| Family Law | Lander & Rogers30.8% | Lander & Rogers49.5% | Lander & Rogers55.5% |
| Personal Injury & Compensation Law | Maurice Blackburn48.8% | Maurice Blackburn79.8% | Maurice Blackburn82.5% |
| Residential Conveyancing ServicesDifferent #1 | Conveyancing.com.au24.5% | LEAD Conveyancing28.5% | Conveyancing.com.au28.5% |
03 · Market landscape
Where is ChatGPT most concentrated on a few brands?
Top-3 brands hold 22% of mentions in Personal Injury & Compensation Law and 17% in Criminal Defence Law,
but only 10% in Residential Conveyancing Services — the most open Legal Services market on ChatGPT.
| Legal Services market | Most named brand | Mention rate Share of the engine’s answers in the market that name the brand | Brands mentioned Distinct brands the engine named in this market | Concentration level How much of all mentions go to the three most-named brands |
|---|---|---|---|---|
| Personal Injury & Compensation Law | Maurice Blackburn | 48.8% | 172 | Medium concentrated |
| Criminal Defence Law | DOOGUE + GEORGE | 40.8% | 221 | Medium concentrated |
| Family Law | Lander & Rogers | 30.8% | 277 | Medium concentrated |
| Residential Conveyancing Services | Conveyancing.com.au | 24.5% | 311 | Medium concentrated |
04 · Brands
Which brands does ChatGPT recommend across Legal Services?
See which brands make ChatGPT’s top 20 across Legal Services markets, and where each brand is most visible.
- 0brands in ChatGPT’s top 20
in 3 or 4 markets - 2brands in ChatGPT’s top 20
in 2 markets - 76brands in ChatGPT’s top 20
in only 1 market
| Brand | Markets present Legal Services markets where the brand is in ChatGPT’s top 20 | Criminal Defence Law | Family Law | Personal Injury & Compensation Law | Residential Conveyancing Services |
|---|---|---|---|---|---|
| Legal Aid NSW | 2 / 4 | 22.0% | 14.2% | Not in top 20 | Not in top 20 |
| Legal Aid WA | 2 / 4 | 7.8% | 6.3% | Not in top 20 | Not in top 20 |
| Maurice Blackburn | 1 / 4 | Not in top 20 | Not in top 20 | 48.8% | Not in top 20 |
| DOOGUE + GEORGE | 1 / 4 | 40.8% | Not in top 20 | Not in top 20 | Not in top 20 |
| Slater and Gordon | 1 / 4 | Not in top 20 | Not in top 20 | 39.5% | Not in top 20 |
| Law Partners | 1 / 4 | Not in top 20 | Not in top 20 | 38.0% | Not in top 20 |
| Armstrong Legal | 1 / 4 | 31.8% | Not in top 20 | Not in top 20 | Not in top 20 |
| Lander & Rogers | 1 / 4 | Not in top 20 | 30.8% | Not in top 20 | Not in top 20 |
| Nyman Gibson Miralis | 1 / 4 | 28.5% | Not in top 20 | Not in top 20 | Not in top 20 |
| Turner Freeman Lawyers | 1 / 4 | Not in top 20 | Not in top 20 | 28.2% | Not in top 20 |
05 · Sources
Where does ChatGPT get its Legal Services recommendations from?
These are the websites most often cited in ChatGPT’s Legal Services recommendations, and how many markets they appear in.
| # | Source | Citations Times ChatGPT cited the site in Legal Services answers. Citations are counted per pass over the questions, so engines asked a different number of times can be compared. | Legal Services markets Markets where the site is cited |
|---|---|---|---|
| 1 | nsw.gov.au | 2,832 | |
| 2 | google.com | 2,470 | |
| 3 | doylesguide.com | 2,014 | |
| 4 | fcfcoa.gov.au | 934 | |
| 5 | linkedin.com | 822 | |
| 6 | legalaid.vic.gov.au | 643 | |
| 7 | slatergordon.com.au | 429 | |
| 8 | lawsociety.com.au | 425 | |
| 9 | reddit.com | 367 | |
| 10 | mauriceblackburn.com.au | 358 |
06 · The questions we asked
What do people ask ChatGPT about Legal Services?
See what kinds of Legal Services questions make up the dataset.
| By buying intent / By question type | Question type | Share of questions |
|---|---|---|
| By question type · 1,600 questions | General questions | 2% |
| By question type · 1,600 questions | Use case | 52% |
| By question type · 1,600 questions | Audience | 5% |
| By question type · 1,600 questions | Selection criteria | 30% |
| By question type · 1,600 questions | Problem to solve | 11% |
By question type · 1,600 questions
Example prompts
- “what are the best criminal law firms in Australia?”General questions
- “which criminal law firms are cheapest for a summons for dangerous driving in Australia?”Use case
- “which criminal law firms are most recommended for a Supreme Court bail application after local court refusal in Australia?”Use case
- “how do criminal law firms compare on cross-examining witnesses in contested hearings in Australia?”Selection criteria
- “which criminal law firms are best for parents of teenagers facing Childrens Court criminal allegations in Australia?”Audience
- “what are the top-rated criminal law firms for weekend and out-of-hours bail applications in Australia?”Selection criteria
- “which criminal law firms are best for corporate professionals facing fraud or regulatory charges in Australia?”Audience
- “police allege a protection order breach after replying to text. which criminal law firms can help in Australia?”Problem to solve
- “family cannot contact someone held at Silverwater remand centre. which criminal law firms can help in Australia?”Problem to solve
- “which criminal law firms are best value for money in Australia?”General questions
- “what are the best family law firms in Australia?”General questions
- “which family law firms are best for survivors of family violence seeking protection and separation in Australia?”Audience
- “which family law firms are best value for money for drafting consent orders for an agreed settlement in Australia?”Use case
- “what are the top-rated family law firms for access to leading forensic accountants and top barristers in Australia?”Selection criteria
- “partner cuts off access to money while waiting for court. which family law firms would you recommend in Australia?”Problem to solve
Frequently asked questions
What does this ChatGPT Legal Services report measure?
Which brands ChatGPT names when buyers in Australia ask Legal Services questions, and which websites it cites in those answers. It covers 4 Legal Services markets and 1,600 buyer questions, each asked once, and sets ChatGPT next to Gemini and Google AI Mode on the same questions.
“Mention rate” — what does it mean?
The share of ChatGPT’s answers to a market’s buyer questions that name the brand. Each question is asked once, and every rate carries a 95% range: when the ranges of two brands overlap, their ranks are not really different.
What does “market concentration” mean?
How much of all brand mentions in a market go to its three most-named brands. When the top three hold most of the mentions, the market is highly concentrated and hard to break into; when mentions are spread over dozens of brands, it is open.
Which Legal Services markets are included?
4 AU markets measured on ChatGPT: Criminal Defence Law, Family Law, Personal Injury & Compensation Law and Residential Conveyancing Services. Each market has its own question set, its own brands and its own ranking.
Why are only 20 brands shown per market?
Radar publishes the top 20 brands of each engine in each market. A brand missing from a table here can still be named by ChatGPT — just below its top 20.
What counts as a citation?
A link to a website that ChatGPT shows as a source in its answer. We count every cited URL and group them by domain.
Why can ChatGPT mention a brand without citing its website?
Naming a brand and citing a source are separate. ChatGPT often recommends a brand while linking to a publisher, a retailer or an association that wrote about it. That is why the brand ranking and the sources table can tell different stories.
Will I get the same answers if I ask ChatGPT these questions myself?
Not word for word. Answers vary between runs, accounts and locations, which is why every question is asked once and the results are read as rates with a 95% range. A single answer you get yourself is one sample from the same spread.