Findrix

Which facial skincare brands
AI recommends in the US

Brands ranked by mention rate on ChatGPT, Gemini, Google AI Mode and Perplexity

Brands
57
Questions
800
Answers
9,600
AI engines
4

01 · Brand leader

Top 10 brands by mention rate

No single brand runs away with the category.
Several brands compete for the top places.

Perplexity
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#BrandMention rate Share of questions where Perplexity names the brandShare of voice The brand’s share of all brand mentions in the engine’s answers95% range The interval the true mention rate most likely falls inIn top 20 of The brand’s place inside each engine’s own top 20
11–3CeraVe6.1%2.2%4.6–8.0ChatGPT1Gemini1Google AI Mode1Perplexity1
21–3La Roche-Posay5.6%1.8%4.2–7.4ChatGPT2Gemini2Google AI Mode2Perplexity2
31–9Neutrogena4.0%1.3%2.8–5.6ChatGPT3Gemini3Google AI Mode3Perplexity3
43–12SkinMedica2.7%2.1%1.8–4.0ChatGPT6Gemini19Google AI Mode15Perplexity4
53–20Cetaphil2.1%0.8%1.3–3.4ChatGPT4Gemini11Google AI Mode9Perplexity5
63–20Laneige2.1%0.9%1.3–3.4ChatGPT9Gemini4Google AI Mode10Perplexity6
73–20EltaMD2.1%0.8%1.3–3.4ChatGPT18Gemini10Google AI Mode5Perplexity7
83–20COSRX1.9%0.8%1.1–3.1ChatGPT5Gemini6Google AI Mode8Perplexity8
93–20SkinCeuticals1.6%0.6%1.0–2.8Gemini13Google AI Mode6Perplexity9
104–20Dermalogica1.5%0.6%0.8–2.6Gemini9Google AI Mode14Perplexity10

+35 more brands ranked below the top 20

Source: Findrix's research. Top facial skincare brands by Perplexity mention rate, United States, Sep 2026.

02 · Engine consensus

Where each brand ranks
inside every engine’s top 10

There is no single AI top 10.
Only 5 of 14 brands rank in the top 10 of all 4 engines.

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BrandChatGPTGeminiGoogle AI ModePerplexityIn top 10 of
CeraVe1111ChatGPTGeminiGoogle AI ModePerplexity
La Roche-Posay2222ChatGPTGeminiGoogle AI ModePerplexity
Neutrogena3333ChatGPTGeminiGoogle AI ModePerplexity
COSRX5688ChatGPTGeminiGoogle AI ModePerplexity
Laneige94106ChatGPTGeminiGoogle AI ModePerplexity

Rank inside each engine’s own top 10 · a dash means the brand is not in that engine’s top 10.

The rest depend on which engine the buyer opens — so a rank from a single engine is not a market position.

Source: Findrix's research. Where each brand ranks inside every engine's top 10, facial skincare, United States.

04b · Most cited domains

Which sites each engine cites, and
how much of its answers they carry

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DomainChatGPTGeminiGoogle AI ModePerplexity
aad.org 28.0%0.2%0.7%1.1%
google.com 0.2%24.9%26.9%<0.1%
nih.gov 13.3%0.5%1.7%4.5%
youtube.com 0.2%0.4%9.6%0.2%
dermnetnz.org 6.4%<0.1%<0.1%0.1%
healthline.com 0.2%0.7%0.6%5.4%
alibaba.com –1×–4.1%
fda.gov 4.0%<0.1%0.2%0.1%
clevelandclinic.org 3.4%0.5%0.5%2.5%
reddit.com 0.1%0.6%2.4%3.3%
goodhousekeeping.com 0.6%0.2%0.3%2.8%
instagram.com 0.1%–2.6%0.1%

Each engine relies on a different information ecosystemThe domains that shape answers vary substantially
from one AI engine to another.

Source: Findrix research. Share of each engine's citations that goes to the domain. Sample: facial skincare questions, United States, measured Sep 2026.

05 · The questions we asked

800 buyer questions, each
asked three times per engine

This isn’t a branded-prompt study.
80% of questions are problem- or solution-aware.

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Buyer questions by intent
IntentQuestions
Solution-aware320
Problem-aware320
Informational80
Branded comparison48
Branded sentiment32

By intent

Examples · Solution-aware

“What is the best deal right now on a Lip scrubs designed for Affordability and value as of latest information?”

Lip Care · Solution-aware

“How does a Sheet masks compare to a traditional clay mask for clearing pores as of latest information?”

Masks · Solution-aware

Source: Findrix research. 800 buyer questions by intent, facial skincare, United States.

05b · By product type

Which product segments
the questions cover

The study doesn’t hinge on one product category.
Questions span 13 facial skincare segments.

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Product segments covered by the question set
Segment
Cleansers
Moisturizers
Masks
Serums/Treatments
Sunscreen/SPF
Devices & Tools
Medical/Dermatological Treatments
Toners/Essences
Exfoliants
Lip Care
Eye Care
Multi-Step/Regimen Kits
Spot Treatments

13 segments

Examples · Cleansers

“Cetaphil vs Neutrogena for drugstore cleanser for acne-prone vs sensitive skin, foaming vs non-foaming as of latest information?”

Cleansers · Branded comparison

How we measure, and what the 95% range means

Source: Findrix research. 13 product segments covered by the question set, facial skincare, United States.

Neighbouring markets · Beauty & Personal Care

  • United States · Australia

    Sun Care & Tanning

    Perplexity leader La Roche-Posay · 9.5% · 29 brands measured

    Open this market

Frequently asked questions

What does this Facial Skincare AI Search report measure?

Which facial skincare brands ChatGPT, Gemini, Google AI Mode and Perplexity name when buyers in the United States ask them for advice. We asked 800 buyer questions, each three times to each engine, and counted how often every brand appears and which websites the engines cite. Measured Sep 2026.

What does “mention rate” mean?

The share of questions where an engine names the brand in its answer. A 10% mention rate means the brand came up in about one question in ten. Every rate carries a 95% range: the interval the true value most likely falls in.

How are the top Facial Skincare brands ranked?

By mention rate, separately for each engine — pick the engine above the table. When two brands’ 95% ranges overlap, their order is not really different — tick “Only distinguishable places” to see the ranks the data can actually separate.

Why does a brand rank differently across AI engines?

Each engine retrieves from different sources and weighs them differently, so the brands it knows best differ too. Only 5 of 14 brands make the top 10 of every engine here; the rest depend on which engine the buyer opens.

What counts as a citation?

A link or source an engine shows alongside its answer. We record every cited domain, whether it appears inline or in the source list.

Why can AI mention a brand without citing its website?

Engines learn brand names from reviews, expert sites, retailers and forums, then cite those sources rather than the brand’s own pages. A brand can be named often while its own site is rarely among the sources.

What does “share of citations” mean?

Of all the citations one engine gave across our questions, the share that went to a given domain. The shares of one engine add up to 100%.

What types of Facial Skincare questions are included?

Questions real buyers ask across 13 product segments, from problem-aware to solution-aware, informational and branded ones. 80% are problem- or solution-aware; this is not a branded-prompt study.

Will I get the same answers if I ask these questions myself?

Not word for word. AI answers vary between runs, accounts and locations, which is why we ask every question three times per engine and report a 95% range instead of a single answer.